Mark Booker Email and Phone Number
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Experienced Client Services Professional with a demonstrated history of working in the staffing and recruiting industry. Skilled in Relationship Management up to C suite level, Account Management, Negotiation, Business Planning, Direct and Indirect People Management, Business Development, Data Interpretation and Production and Recruiting. Strong Account Management professional with a Bsc from Kingston University . Managed client base in various forms of delivery and hybrid models – branch delivery, on-site delivery and combination of both Delivered on MSP, RPO, MV and PSL models with supply chain set-up and negotiation Responsible for portfolio of clients of up to £88 million in sales revenue Managed teams of operational staff directly of up to 13 and indirectly up to 32
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Senior Client ManagerHays Nov 2021 - PresentBirmingham, England, United Kingdom. Responsible for Client Engagement and Operational Delivery of Total Talent Solution for Europe's largest Local Authority. External and internal Senior Stakeholder relationship identification, engagement and development. Supply Chain relationship management and governance of framework of 60 engaged suppliers. Responsible for identification and quantification of areas to support clients via 'Social Value' and 'Solutions and Advisory' services. Promotion of MSP, system and… Show more . Responsible for Client Engagement and Operational Delivery of Total Talent Solution for Europe's largest Local Authority. External and internal Senior Stakeholder relationship identification, engagement and development. Supply Chain relationship management and governance of framework of 60 engaged suppliers. Responsible for identification and quantification of areas to support clients via 'Social Value' and 'Solutions and Advisory' services. Promotion of MSP, system and process adherence and suite of services offered via Total Talent Solution. Management of Recruitment Business Partner Team Show less -
OwnerBooker Coach Apr 2020 - Apr 2022West Midlands, England, United Kingdom. Small business owner of 'Booker Coach' cricket coaching business. ECB Level 2 qualified. Member of the ECB 'Coaches Association'. 1-2-1 and group coaching services. 'Sidearm for hire' services . Available to work on a consultancy basis as well as direct engagement
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Internal Client Business ManagerJane Lewis Jun 2021 - Oct 2021. Managing and driving the internal Master Vendor staffing model within Active Care Group internal brands. Responsible for Senior Stakeholder relationships with Inter Group client base. Full interaction with delivery teams to ensure 'Best in Class' delivery and sharing of Best Practice. Supply chain contractual and fiscal negotiations . Senior point of escalation for delivery and process issues. Production of internal reporting and metrics -
Area Operations ManagerThe Adecco Group Oct 2020 - May 2021FTC finishing end of May 2021• Managing circa 3000 hires for the end client.• Line management of a team of facilitators, lead facilitator and Area Operations Support staff • Management of the overall recruitment funnel across the East Midlands region• Acting as point of escalation for team and client • Compliance checks and audit reviews • Identifying, directing and participating in a variety of outreach and engagement programmes with strategic partners in the East… Show more FTC finishing end of May 2021• Managing circa 3000 hires for the end client.• Line management of a team of facilitators, lead facilitator and Area Operations Support staff • Management of the overall recruitment funnel across the East Midlands region• Acting as point of escalation for team and client • Compliance checks and audit reviews • Identifying, directing and participating in a variety of outreach and engagement programmes with strategic partners in the East Midlands across multiple formats and platforms• MI reporting• Providing solutions across the recruitment funnel to alleviate potential areas of risk, via a variety of digital and relationship driven activities• Extensive use of data from within CRM platform and manipulated data from CRM platform to analyse, prioritise, plan and schedule activity according to timelines in project plan Show less -
National Client Services And Client Solutions ManagerCordant People Jul 2018 - Mar 2020. Nurturing senior stakeholder relationships for existing national clients and new business. Responsible for national corporate business for Cordant People and Cordant Engineering. Overseeing process, delivery and compliance for the manufacturing, distribution and engineering vertical markets. Contractual and fiscal negotiation. Internal and external reporting. Budgetary and forecasting responsibility. Growth of existing business via client engagement and input into… Show more . Nurturing senior stakeholder relationships for existing national clients and new business. Responsible for national corporate business for Cordant People and Cordant Engineering. Overseeing process, delivery and compliance for the manufacturing, distribution and engineering vertical markets. Contractual and fiscal negotiation. Internal and external reporting. Budgetary and forecasting responsibility. Growth of existing business via client engagement and input into delivery teams. Development of new business by building solutions in partnership with clients business goals, strategies and objectives Show less -
Associate Director - Client ServicesJonathan Lee Recruitment Feb 2017 - Jun 2018Stourbridge. Strategically managing a portfolio of Jonathan Lee's client base . Responsible for Senior Stakeholder relationships within identified client base in the Non- Transportation sector. Full interaction with delivery teams to ensure 'Best in Class' delivery and sharing of Best Practice. Understanding clients 'Industry Drivers and Pressures' to develop strategic plans to help our clients achieve their business goals. Contractual and fiscal negotiations . Senior point of… Show more . Strategically managing a portfolio of Jonathan Lee's client base . Responsible for Senior Stakeholder relationships within identified client base in the Non- Transportation sector. Full interaction with delivery teams to ensure 'Best in Class' delivery and sharing of Best Practice. Understanding clients 'Industry Drivers and Pressures' to develop strategic plans to help our clients achieve their business goals. Contractual and fiscal negotiations . Senior point of escalation for delivery and contractual issues. Client facing role interacting with ordering Line Manager through to Director and Board level. All aspects of contract governance. Use of Bullhorn CRM. Production of Client Services reporting and forecasting metrics Show less -
National Account ManagerBlue Arrow May 2016 - Feb 2017. Strategically managing a portfolio of Blue Arrow’s Public Sector client base in the UK. Complete P&L and overall account responsibility for UK. Responsible for overall delivery mechanism and processes . Contractual and fiscal negotiations . Management of client debt . Senior point of escalation for delivery and contractual issues. Writing, production and responsibility for contract process manuals. Production of client MI and KPI’s . Client facing role… Show more . Strategically managing a portfolio of Blue Arrow’s Public Sector client base in the UK. Complete P&L and overall account responsibility for UK. Responsible for overall delivery mechanism and processes . Contractual and fiscal negotiations . Management of client debt . Senior point of escalation for delivery and contractual issues. Writing, production and responsibility for contract process manuals. Production of client MI and KPI’s . Client facing role interacting with ordering Line Manager through to Director and Board level. All aspects of contract governance. UK Budget and Business Plan responsibility. Use of ‘salesforce.com’ CRM tool Show less -
Finance Business PartnerThe Adecco Group Jul 2015 - May 2016 -
International Corporate Account ManagerAdecco Jan 2005 - Jul 2015Field Based. Strategically managing a portfolio of Adecco’s corporate client base on a UK and International basis. Complete P&L and overall account responsibility for UK. Responsible for overall delivery mechanism and processes whether branch based or single site delivery within UK. Contractual and fiscal negotiations for UK and International. Management of client debt both for UK and International accounts. Senior point of escalation for delivery and contractual issues; both UK and… Show more . Strategically managing a portfolio of Adecco’s corporate client base on a UK and International basis. Complete P&L and overall account responsibility for UK. Responsible for overall delivery mechanism and processes whether branch based or single site delivery within UK. Contractual and fiscal negotiations for UK and International. Management of client debt both for UK and International accounts. Senior point of escalation for delivery and contractual issues; both UK and International. Writing, production and responsibility for contract process manuals. Production of client MI and KPI’s for UK and International. Client facing role interacting with ordering Line Manager through to Director and Board level. Cross section of recruitment disciplines within clients including clerical, administration, call centre, engineering, technical, construction and industrial. All aspects of contract governance. UK and International Budget and Business Plan responsibility. Use of ‘salesforce.com’ tool on an international level for Account Management and bid opportunity tracking from RFI through to opportunity win stage Show less
Mark Booker Skills
Mark Booker Education Details
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Kingston UniversityGeology
Frequently Asked Questions about Mark Booker
What company does Mark Booker work for?
Mark Booker works for Hays
What is Mark Booker's role at the current company?
Mark Booker's current role is Public Services Contingent Workforce/Total Talent Solution Professional.
What is Mark Booker's email address?
Mark Booker's email address is ma****@****o.co.uk
What schools did Mark Booker attend?
Mark Booker attended Kingston University.
What skills is Mark Booker known for?
Mark Booker has skills like Temporary Staffing, Permanent Placement, Contract Recruitment, Recruitment Advertising, Executive Search, Recruiting, Business Development, Negotiation, Business Planning, Performance Management, Account Management, Budgets.
Who are Mark Booker's colleagues?
Mark Booker's colleagues are Luke Donaghy, Lotte Rauscher, Robyn Clarke, Hannah Parker, Rohan Vohra, Christopher Stahl, Lepidi Michele.
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