Software Developer And Client Service Support For Night Processing
Chicago
Developer from June 1999 to January 2003 Responsible for maintaining trade entry and trade load modules which are written in RPGII, RPGIII, RPGLE. Worked with QA in unit testing and created test environments. Proficient in using DDS, OPNRY, SQL, SDA, Design of interactive Sub-files. Member of various teams in design of new projects: "CME Single Stock Futures, BOT Sleds, CME TRAKR.Client Service Night Support January 1998 to June 1999First level Help Desk support for second shift night processing GMI Futures Trading Software running on AS400 platform, for domestic, international, and service bureau clients. Researched and corrected errors on their nightly processing run. Escalated to second and third level support when necessary. Installed new software releases and upgrades on client’s systems. Updated and opened tickets in a Lotus Notes database, used ALDON software to monitor all module versions of GMI software.