Mark Bowden Email & Phone Number

Sydney, New South Wales, Australia

Vip Corporate Consultant

Sydney, New South Wales, Australia

Corporate Consultant for Commonwealth Bank corporate travel account

Sydney, Australia

Member of the Travel Department managing business travel for all Board and Group executives and also all other employees in Australia of the Commonwealth Bank.Amadeus GDS usage, Sap Concur , Tramada , BSPlink

Sydney, Australia

Assisting agents with fare quotations , reassessments both domestic and international. Reservation issues.Waiver authorities. Rewriting and deploying FAQ’s for the agents trade site.

Sydney, Australia

Day to day running of the city Ticket Office. Ensure revenue targets are meet and SQL is achieved within company guidelines.Ensure customer service of a high standard is maintained all the time.Ensure Retail Office standards and grooming standards are maintained as per guidelines.Assist other departments with reservations and ticketing requirements.Supervise and coach ticketing staff to ensure their KPI's are meet.Investigate GDS wastage for finance team.Assist… Show more Day to day running of the city Ticket Office. Ensure revenue targets are meet and SQL is achieved within company guidelines.Ensure customer service of a high standard is maintained all the time.Ensure Retail Office standards and grooming standards are maintained as per guidelines.Assist other departments with reservations and ticketing requirements.Supervise and coach ticketing staff to ensure their KPI's are meet.Investigate GDS wastage for finance team.Assist other offices with ticketing errors and adjustments.Emirates made the decision to close the Sydney Ticket Office 26 July 2016 Show less

Sydney, Australia

Sydney

Sydney

Acounts assistant 1992-1993Reservations officer 1993-1995Ticket Officer 1995-2001

Advanced Certificate In Travel And Tourism, Travel

High School