Mark Bowen Email & Phone Number

Guildford, Gb

London, United Kingdom

Strategic sourcing manager in IT professional services / managed services. Manage a portfolio of projects across within a complex and challenging stakeholder community.- Negotiated outsourced services Agreements across Talent and Finance, under which approx 4,000 staff moved to third party providers. Average cost savings 33% on a TCV of $350m- Implementation of preferred supplier list for IT Professional Services across EY. Established standard framework agreements, with negotiated rate cards and volume discount regimes. Average day rates reduced by 9 – 17%.- Managed introduction of a contingent worker managed service. Includes supplier managed service, supplier funded onsite team and management tools. Approx. value $3m per annum. Overall the service is self funding as the reduction in day rates pays for the managed service.- Sourcing lead for Application Management Programme. Contract value approx. $240m over 5 years. Supplier selected to manage the the ongoing maintenance, support and future application development. Negotiated cost savings of 10% in UK and 17% in India.- Managed third party contracts for the build of new data centre in Germany. Overall contract value approx. $5m for design, build and fit out.- Sourcing lead for PeopleSoft upgrade programme (170,000 staff in 170 countries). Contract value approx. $5m. Negotiated analysis phase at zero cost.

London, United Kingdom

Development and implementation of Sourcing processes and procedures. Continuous improvement and stakeholder managementResponsible for ensuring the governance and integrity of end to end sourcing processes and procedures, category plans and post contract supplier management.• Managed the selection and implementation of a new preferred supplier list for IT professional services across technology. Reduced overall number of suppliers from 38 to 9 and secured an annual saving of approx. £7m. Transition and exit underway with no increase in cost base and no reduction in service levels.• Managed an in-source programme for Desktop Services for Barclaycard. Annual saving of £3m with a staff transfer of approx. 100 fte.• Negotiated savings on termination costs of £250k for a service termination within Retail Bank• Designed and implemented new contracts for asset disposals for Retail Bank. Annual saving of £360k per annum with no impact to service delivery.• Transformed account and invoicing structure for group wide services provider. Cleared historic debt position of £500k and negotiated annual savings of 9%. Reduced payment terms from > 9 months to 30 days. Reduced invoice volume from 900 to 30 per annum.• Sourcing lead on a number of technology projects (hardware, software, service and telecoms). During 2012 closed deals amounting to £70m with a saving of £8m. Developed a reputation for delivering value to clients while reducing contractual and operational risk.• Collected £4m of volume discounts overlooked from IT suppliers dating back to 2010. • Placed on ‘High Potential Talent’ scheme awarded to Top 5% of employees. Gained access to Senior Management and attend a number of management programs and seminars

London, United Kingdom

Responsible for managing an IT outsource agreement with Barclays Bank PLC (annual value £55m). Managed client relationship, contract and service performance. Overall P&L responsibility for the Barclays business unit. • Improved service capability and client relationship• Re - negotiated 5 year service contract - £90m revenue with 3% margin uplift• Explored new business opportunities. Negotiated additional project revenues of £20m at 25% margin• Negotiated restructuring funds of £7.5m, and additional transformation funding of £13m• Negotiated successful claims for additional revenues of £5m• Productivity and efficiency gains within service management resulting in a positive £10m improvement to profit margin over last 18 months • Achieved an overall ‘green’ SLA status for past 18 months• Resolved contractual dispute with a sub-contractor – cleared £1.8m of historic debt.

Commercial controller for Workspace Management within UK Business. Annual contract values of £100m. Tasked with improving management reporting, streamlining billing functions, leading an ERP UK-wide implementation and managing resourcing work streams for a major restructuring programme• Introduced service line management reporting across all clients and service delivery teams. This allowed measurement of profitability by client / service line and led to a number of profitability improvement programmes being implemented across the portfolio. 17 loss making contracts identified. 8 renegotiated and 9 terminated.• Unbilled revenues of £550k per annum identified.• Managed ERP implementation across UK. Delivered ahead of time and within budget. • Staff utilisation improved from 80% to 95%. • Restructured programme completed in six months. Staff reduction of 150 fte generating cost savings of £2.5m per annum

Bsc, Civil Engineering

Education record