Mark Bowman Email & Phone Number

Southfield Michigan

Specialties: • Completed windows server 2012 admin course, Maintain Windows 2012, 2008, 2003, 2000, NT 4.0 and Exchange 5.5, 2000 Servers. Installed sharepoint server 2010 and implamented intranet site for company. Monitored performance, hardware, logs, access, and security. Including Active Directory, Group Policy, IIS, Disk Utilization, Backups, and Disaster Recovery.• Configure hardware; hardware/software installation; IT Support for all Microsoft Operating Systems.• Experienced as Lead Configuration Technician, Configuration Technician and Systems Administrator

• Maintain Windows 2003, 2000, NT 4.0, Exchange 5.5, SQL 2008 servers.. Monitored system logs and performance, disk usage and file system security. Ensured system security following Sarbanes Oxley standards. Built SQL 2008• Maintained Active Directory, Group Policy, IIS, Disk Utilization, Backups, and Disaster Recovery for all systems.• Installed and monitored Windows Server Updates Services for all servers and user workstations.• Installed and monitored McAfee EPO server. Created alerts and reports to assist in monitoring of systems.• Created SharePoint server, created separated worksites for departments and ensured security. Installed SharePoint Helpdesk system for users to submit trouble tickets.• Budget management, lowered cost of network connections by $15,000 annually• Project Management, worked with outside vendors in transition of 25,000 yellow page ads to be built by outside agency. Built SQL/Access application to monitor and deliver required data feed.• Avaya Legend PBX and Merlin Magix voicemail system, created ACDs, VM Groups, user move/add/changes. Rebuilt Automated Attendants to reflect company changes.• Managed SSL/VPN to allow outside sales rep access to the internal network.

Supported 65 inside users and 25 outside users, supported wide area network on all Microsoft Applications. Created MS Access Database to track all pending Ad Requests. Built and Maintained websites, implemented Share point helpdesk, managed Avaya Phone system. • Maintain Windows 2003, 2000, NT 4.0, Exchange 5.5, SQL 2008 servers.. Monitored system logs and performance, disk usage and file system security. Ensured system security following Sarbanes Oxley standards. Built SQL 2008• Maintained Active Directory, Group Policy, IIS, Disk Utilization, Backups, and Disaster Recovery for all systems.• Installed and monitored Windows Server Updates Services for all servers and user workstations.• Installed and monitored McAfee EPO server. Created alerts and reports to assist in monitoring of systems.• Created SharePoint server, created separated worksites for departments and ensured security. Installed SharePoint Helpdesk system for users to submit trouble tickets.• Budget management, lowered cost of network connections by $15,000 annually

Responsible for all computer support with a staff of 3 technicians. Maintained Internet connection and support managers wanting internet usage reports. Updated all Servers and desktops to most current security patches. • Maintain Windows 2003, 2000, NT 4.0 and Exchange 5.5, 2000 Servers. Monitored performance, hardware, logs, access, and security. Including Active Directory, Group Policy, IIS, Disk Utilization, Backups, and Disaster Recovery.• User support for Windows Vista, XP, NT 4, 98, 95; Microsoft Office 2004, 2003, XP; Adobe PhotoShop, Illustrator; • Configure hardware; hardware/software installation; IT Support for all Microsoft Operating Systems.• Experienced as Lead Configuration Technician, Configuration Technician and Systems Administrator