At The River, we have a three-fold mission:Reaching the lost, Reviving the Church and Raising up leaders.Reaching the LostMillions of people are far from God. We want to reach them by sharing the Good News through every possible channel so that they can draw close to God. Jesus came to seek and save the lost, and as a church it is our joy and privilege to continue this mission today!Reviving the ChurchWe want to be a church where you not only receive knowledge ABOUT God, but where you can meet Him personally. Experience it yourself in our church. After you meet Him you will be full of His love, power and passion so you can make an impact on this generation.Raising up LeadersThere are many people who desperately need God. So there is much work to do; too much for any one man or woman to accomplish alone. That is why we are working on raising up leaders in their full God-given potential so they can take their place and make a difference in this world.

I was a co-owner of this Company.I was responsible for the IT Infrastructure of our customers, this included;- Desktop support- Server support * On-site Servers (Hyper-V, VMware, Proxmox) * Azure Servers (Windows Server 2012, 2016, 2019, 2022)- Networking (Zyxel, HP, Aruba, Watchguard)- Microsoft 365 * Exchange Online * Sharepoint * Teams * Intune / Autopilot- Installing camera systems (Hikvision)

3rd line support. Handling all the major incidents. - Priority 1 - Request for Information - Incidents that could not be solved by the Service-deskProcessing the Minor changes. - Installing new Servers - Installing/Replacing Hardware - Server/Hardware MaintenanceCustomer site visits - Regular site visits, to handle the incidents onsite - Onsite Hardware maintenanceDatacentre Maintenance - Installing new hardware - Replacing disksBackup Maintenance - Evault backup; - Job scheduling, installing new vaults, restores, handling errorsBasic network configuration - Foritgate / CiscoMobile device management - Installing smartphones/tablets using Airwatch MDM or XenMobile

1st and 2nd line support:1st line support:- Processing emails sent to the servicedesk; changing them to incidents or changes- Processing incoming phone calls; create incidents or changes2nd line support:- Processing standard changes like: - Active directory changes (New users, groups, change membership etc) - Rebooting servers - Update locally installed software (Citrix Receiver, Java, Windows Updates etc)- Handling all the incoming incidents.- Create User manuals and Knowledge-base articles.

User support by phone and email:- Active Directory / Exchange server: User and Mailbox creation / management Exchange 2010/2013Citrix management:- Creating hosted desktops, administrating users, installing applications in a complex Citrix environments, creating GPO's, Administrator Windows Server 2003, Windows Server 2008 R2, Windows Server 2012 R2- Installation configuration Applications- Managing Environment with SCOM2012 and EdgeSight 5.4Troubleshooting issues based on Citrix, XenApp 6 and 6.5 and MPS4

- End user support for offices in various countries around the world via telephone, e-mail and TopDesk as well as on-site support.- Active Directory / Exchange server: User and Mailbox creation / management- TopDesk: Incident creation and handling, Hardware/Software database management, User management- Hardware/Software installation and preparation for end users- Symantec Altiris: Preparation/Creation/Roll-out of Windows images (Windows XP and 7). Creation of software installation and script jobs- Office migration (User workplaces and cable management)

I helped with building a guesthouse in Kampala, Uganda

- End user support for offices via telephone, e-mail and TopDesk as well as on-site support.- Fixing hardware, software, printers/faxes, network, VoIP issues.- Active Directory 2003/2008: Create/Modify User accoutns, Create Organizational Units- Exchange Server 2010: Create mailboxes, distribution lists, transport Rules. - Symantec Altiris: Preparation/Creation/Roll-out of Windows images (Windows XP and 7). Creation of software installation and script jobs

- Installation of electrical (main-) switches, - Wiring of (Main-) switches. - Installation of Gas Turbines.

- Fixing pc’s, printers, routers, network environment . - Registration of broken hardware, - Patching of network connections- Managing user accounts in Active directory- Handling incidents in USD (Citrix based support tool)- Imaging of PC's with RIS (Remote Installation Services)

- Migration of new PC's- Provision Service to customers about the new PC's.- Support with errors and conflicts on the new PC's

- Handling new orders- Customer service - Helping customers with buying new hardware, giving advice.

- Installation of projectors - installation of new PC's- Fixing hardware and software issues.

- installation of new power sockets, switches, meter boxes and other electrical installations in new buildings.