Quality oversight of six Transportation Products Facilities for new and current products.• Successfully championed ISO 9001: 2015 Quality Management System Certification at all plants • Established quality metrics to support a quality dashboard that facilitated ownership of quality and cost improvements• Created new product development plans based on PFMEA, Control Plans, and PPAP to facilitate transition to production • Developed strategic quality objectives (LPA, First Pass Yield, PPM, CA) for continuous improvement opportunities

Managed quality personnel for 3 businesses at site (over $400M in revenue); AS9100/ISO9001 Site QMS Representative.• Developed, coached, and provided leadership to mission assurance department (staff of 24)• Drove culture change by transforming site from a red to sustainable green Quality Management System Rating• Championed Statistical Test Optimization & FMEA to discover defects during integration, generating $1.3M savings • Led first team to complete Raytheon’s MA (Quality) Certification Program, enhancing staff’s expertise level• Developed corrective action process that was used throughout Raytheon to improve robustness/timely closure by 50%• Created and tracked strategic site goals for EHS, community, employee morale, recruiting, QMS• Recognized with Innovation Award for developing tool to identify risks for Reliability and Safety improvements• Conducted oversight of Engineering Management Reviews, ensuring best value, compliance, and design optimization• Established proactive practices by starting up System Assurance Program to manage criticality in product design• Negotiated / maintained exceptional customer satisfaction as customer liaison (including DCMA regulatory customer)

• Supervised reliability department personnel, established department budget, and led customer/warranty analytics. • Implemented proactive company-wide quality deployment strategy / plan for each APQP Phase including field support.• Established quality requirements for bid contracts and supplier specifications for common understanding• Served in quality leadership role on all new product programs / Defined metrics to demonstrate progress• Implemented Failure Reporting and Corrective Action System (FRACAS) using global 8Ds to solve right first time• Chaired Reliability Quality Council to establish vision and strategies that ensure regular communication with leadership• Developed risk management tool for new product development programs to make value-driven decisions

•Managed reliability plan and resources for new class 8 truck ($281M) program. • SAVED $56M per year in warranty accrual through the implementation of robust reliability program• Chaired AIAG Committee to develop best practices for implementation of quality in Advanced Product Quality Planning • Determined goals/metrics for programs (% warranty reduction, serviceability, maintainability, durability, uptime) • Interacted with customers using QFD at start of program to develop customer requirements and metrics• Developed a quality dashboard for drilling down to root cause, predicting failures, and optimizing design trade-offs

Led product/customer support team, reliability program manager, and reliability / accelerated life demonstration.• Guided team to achieve 25% Warranty Reduction Goal for electrical components• Organized and chaired reliability best methods team to improve processes• Established component specifications and verification/validation requirements through field, lab, and software testing • Implemented reliability software tools (weibull, block diagrams, accelerated testing, growth) to project failure rates • Participated in and supported DFMEA, design reviews, APQP, QFD, PFMEA, PPAP. • Reduced instrument cluster warranty 75% and ABS wheel speed sensor warranty 50%• Addressed field safety issues and established confidence levels to achieve target goals

Analyzed customer returns, control plans, final inspection, and conducted testing on new products.• Supervised and trained 7 quality technicians• Planned, developed, and established overall quality plan that included surveillance audits, final & recieving inspections• Implemented calibration, metrology, and supplier certification programs • Established and performed SPC, process capability studies, yield evaluations, GD&T, and DOE to production processes