Mark Brooks Email & Phone Number

Tonsley, South Australia

Leading Innovation Projects for BAE Systems Australia Maritime

Adelaide, South Australia, Australia

Staff Officer at 605 Squadron, Lonsdale. Developing Australia's future leaders.Responsibilities include:* Squadron Training Officer* Firearms Safety and Management* Organisational Safety* Mentoring of Staff and Cadets* Logistics Management* IT Support and Management

Adelaide, South Australia, Australia

Providing leadership and mentoring to senior operational staff, with the goal of developing greater organisational capability at all levels in the delivery of project and improvement initiatives. Accumulating a broad skill set across multiple digital technologies to bridge the gap between business needs and technical solutions, enabling effective communication between operational and technical staff. T facilitate this, professional development has been undertaken in:*SQL Server*Power BI*‘R’*Machine Learning*Six Sigma (Black Belt training)Key deliverables*Developed standardised organisational project delivery framework*Designed data visualisation to augment real-time decision making by operational staff*Curated end-to-end financial models to compare alternate scenarios with what-if variables

Adelaide, Australia

Leading business improvement initiatives for the RAA roadside service operational teams by delivering analytical summaries addressing performance improvement opportunities, new initiative validation, resource optimisation and quantifying post implementation performance outcomes.Specialist activity included* Delivered business understanding of technical solutions* Completed system incident investigation – root cause analysis* Created targeted reporting solutions* Managed software release testing* Developed solution and process design* Coordinated technology deployment across South Australia and Northern Territory* Data interpretation for integration activities

Adelaide, Australia

Managing project design and implementation of a replacement Computer Aided Dispatch/Fleet Management solution for motoring clubs across Australia. Design, development and implementation of a multi-tenanted, single instance solution to meet the operational requirements of multiple sovereign organisations.Specialising in * Facilitating Collaboration with Internal and External Stakeholders* Business Process Design* System/Solution Design* Resource/Fleet Management* Mobile Technology* Service Provider Engagement* Payment Automation

Providing subject matter expertise in the area of Australian motoring club Field Service operations into a major software system replacement project.

Adelaide, Australia

Delivering Roadside Service in response to members call for assistance. Diagnosis and repair to vehicles.

Adelaide, Australia

Delivering Roadside Service in response to members call for assistance. Diagnosis and repair to vehicles.

Adelaide, Australia

Lead Automotive Technician in a specialist turbocharger repair and development business. Building and developing turbocharger systems, predominantly for perfomance light vehicles.Second in Charge for day to day running of the business, including all administrative and management duties.

Master Of Business Administration (M.B.A.)

Graduate Diploma, Management

Graduate Certificate, Management

Certificate Iv, Management

Certificate Iii, Automotive Technician

High School, 12