Mark Brown

Mark Brown Email and Phone Number

General Manager @ Bob's Motorcycles
Parkville, MD, US
Mark Brown's Location
Parkville, Maryland, United States, United States
Mark Brown's Contact Details
About Mark Brown

I have a strong business operations and project management background that evolved into a successful sales leadership career in the wireless industry and beyond. I’m experienced in creating standard operating procedures across service and retail organizations that varied in size from 30 location to 135 locations across a large geographic territory. I was successful in partnering across multiple organizational departments that ranged from finance, operations, IT, compliance and regulatory, legal and real estate to transform a small regional wireless company into what became a region that delivered consistent top 5 results out of 20 regions. I also have strong background in training and developing employees.

Mark Brown's Current Company Details
Bob's Motorcycles

Bob'S Motorcycles

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General Manager
Parkville, MD, US
Mark Brown Work Experience Details
  • Bob'S Motorcycles
    General Manager
    Bob'S Motorcycles
    Parkville, Md, Us
    View
  • Bob'S Motorcycles
    General Manager
    Bob'S Motorcycles Nov 2023 - Present
    United States
    View
  • Harley-Davidson Of Baltimore
    Sales And F&I Manager
    Harley-Davidson Of Baltimore Feb 2021 - Nov 2023
    8845 Pulaski Hwy, Rosedale Md 21237, United States
    View
  • Harley-Davidson/Buell Of Baltimore
    Product Specialist, F&I
    Harley-Davidson/Buell Of Baltimore Jan 2018 - Jan 2021
    Rosedale, Maryland
    View
  • Comserve Wireless
    Vice President Of Sales And Operations
    Comserve Wireless Feb 2017 - Jan 2018
    Yorktown, Virginia
    View
  • Verizon Authorized Retailer, Tcc
    Director Retail Stores
    Verizon Authorized Retailer, Tcc Sep 2015 - Feb 2017
    Washington Baltimore And Virginia
    Lead a team of 25 stores with over 150 employees to provide the best customer experience in wireless by selling and supporting the number one wireless carrier, Verizon Wireless
    View
  • Brown Jr Enterprises, Inc
    Ceo
    Brown Jr Enterprises, Inc Mar 2014 - Aug 2015
    Parkville, Md
    Bring classic vehicles back to life in an effort to help clients to realize their dreams. Maintain vehicles to factory standards and enhance performance. Transport classic and exotic vehicles throughout the United States.Performance improvements made by leveraging the premier bolt on brands in the automotive industry.
  • Catch 22 Saloon
    Owner
    Catch 22 Saloon Feb 2012 - Apr 2014
    Baltimore, Maryland
    Responsible for the day to day operations of a small bar / restaurant. Duties included- marketing, inventory management, event management, cooking, serving, bar tending, etc.Results- doubled monthly gross revenue in the first year and tripled in year two.
    View
  • Verizon Wireless
    Associate Director Of Account Management
    Verizon Wireless Oct 2012 - Mar 2014
    Hanover, Md
    - Lead a team of 60 Global Enterprise Advisors that supported Fortune 100 Accounts in the Northeast- Exceed customer expectations, customer retention and satisfaction- Grow sales and revenues within existing accounts
    View
  • Verizon Wireless
    Director Of Telesales
    Verizon Wireless Jan 2010 - Oct 2012
    Tampa, Fl
    - Lead a team of 300 sales associates to answer 200K inbound sales leads per month- Exceed sales, revenue, and customer retention metrics on a monthly, quarterly, and yearly basis- Created a small business sales team consisting of 30 members that generated 20% of sales volume monthly.
    View
  • Verizon Wireless
    Director Of Training And Communications
    Verizon Wireless Apr 2007 - Jan 2010
    Alpharetta, Ga
    - Lead a team of 125 trainers and curriculum developers that supported 15K employees in the Southeast, US- Lead a team of 10 communications specialists that were responsible for daily, weekly, and monthly employee communications - Responsible for on boarding 5K employees as a result of merging with Alltel Wireless
    View
  • Verizon Wireless
    Director Of Retail Stores
    Verizon Wireless Feb 2003 - Apr 2007
    Houston, Texas Area
    - Lead a team of 800+ employees that operated 125 retail locations from Houston, TX to Pensacola, FL- Responsible for exceeding sales, revenue, retention, and satisfaction metrics daily, monthly, quarterly, and yearly- Grew retail distribution by opening 21 new locations in a four year period
    View
  • Verizon Wireless
    District Sales Manager
    Verizon Wireless Apr 2002 - Feb 2003
    Laurel, Md
    - Lead a team of 100 employees across 13 retail locations in Northern, VA and Central, MD- Exceed sales, revenue, retention, and customer satisfaction metrics- Led the region in sales growth during the period
    View
  • Verizon Wireless
    Associate Director Of Operations
    Verizon Wireless Apr 2000 - Apr 2002
    Laurel, Maryland
    Responsible to creating standard operating procedures for more tgan 60 locations.Grow distribution from 30 locatiins to 60Capital and expense budget management
    View
  • Verizon Wireless
    Store Manager
    Verizon Wireless Jan 1999 - Apr 2000
    Frederick, Maryland
    Responsible for leading a team of 15 employees for the day to day operations of a retail store. Exceeded sales, revenue, and customer satisfaction metrics.
    View
  • Verizon Wireless
    Regional Operations Manager
    Verizon Wireless Sep 1995 - Jan 1999
    Laurel, Maryland
    Grow retail distribution from 16 locations to 30. Create consistent operating procedures across all distribution points. Create standard operating procedures across 30 service departments.
    View
  • Americom
    Service Manager
    Americom Oct 1994 - Sep 1995
    Annapolis, Maryland
    Lead a team of 8 technicians that service and installed wireless devices in vehicles.
  • Americom
    Technician
    Americom Apr 1992 - Oct 1994
    Lutherville Timonium, Maryland
    Install and repair cellular phones.
  • Western Auto
    Assistant Manager
    Western Auto Apr 1991 - Apr 1992
    Dundalk, Maryland
    Responsible for the day to day store operation. Concentration on running the service department consisting of one service writer, one tire specialist, and 4 technicians.
  • Western Auto
    Master Auto Parts Sales
    Western Auto Jan 1988 - Apr 1991
    Dundalk, Maryland
    Drive automotive parts sales by leveraging local service centers, inbound/outbound phone calls, and walk in traffic.

Mark Brown Skills

Microsoft Office Management Microsoft Excel Microsoft Word Research Powerpoint Sales Leadership Training Photoshop Production Management Automotive Service Department Management Sales Management Research And Development Mig Welding Tig Welding Team Leadership Budgets Retail Team Building Marketing Sales Operations Customer Retention Customer Satisfaction Wireless Telecommunications Account Management Solution Selling Sales Process Customer Experience Strategic Planning Mobile Devices Customer Service Wireless Technologies

Mark Brown Education Details

Frequently Asked Questions about Mark Brown

What company does Mark Brown work for?

Mark Brown works for Bob's Motorcycles

What is Mark Brown's role at the current company?

Mark Brown's current role is General Manager.

What is Mark Brown's email address?

Mark Brown's email address is br****@****ail.com

What is Mark Brown's direct phone number?

Mark Brown's direct phone number is +144361*****

What schools did Mark Brown attend?

Mark Brown attended Embry-Riddle Aeronautical University, Essex Community College.

What are some of Mark Brown's interests?

Mark Brown has interest in Politics, Science And Technology.

What skills is Mark Brown known for?

Mark Brown has skills like Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, Powerpoint, Sales, Leadership, Training, Photoshop, Production Management, Automotive Service Department Management.

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