Mark Bruce Email & Phone Number

Chicago, Illinois, US

• As a full stack engineer, I lead the architecture and development of key components of scalable, web-based software solutions that handle high-volume transactions in the consumer health insurance marketplace.
• Led the redesign and development of the lead distribution system to prioritize potential leads based on value and optimize their distribution to agents
• Served as the team lead for 8 developers and 2 QA engineers utilizing agile methodologies to ensure the on-time delivery of cross-product features such the upload of documents to support qualifying life events
• Implemented service provider initiated single sign-on (using SAML 2.0) to allow our white-labeled insurance marketplace application to request authentication from 3rd party identity providers
• Developed an interface to the call center telephony system that allowed customers to be routed directly to an agent instead of an IVR (interactive voice response) system leading to a significant increase in consumer.
• Served as Maintainer of the Lead Distribution code stack to ensure the architectural integrity and long-term vision of the entire platform by guiding feature teams to prioritize code quality, reuse, and extensibility.

New York, NY, US

• Led the architecture and development of an enterprise financial reporting application for Fortune 500 corporate banking clients. This application was used to report on banking transactions, balances, regional.
• Converted a legacy JSP-based web application to an optimized, client-based JavaScript/Ajax solution that significantly improved performance, increased scalability, and reduced the defect queue by 90%.
• Authored a library of reusable UI components, utilized by multiple Treasury and Security Services teams, which optimize application stability and performance, standardize the client experience, and reduce development.
• Developed UI components that separate data management from rendering, that allow users to perform operations and transformations on large data sets (over 5000 account transactions) instantaneously. This enhancement.
• Designed security solutions to prevent cross-site scripting and cross-site request forgery attacks.
• Implemented functionality that allows users to save customized report formats, run saved reports on a configurable schedule, and generate shared reports on behalf of a defined list of recipients.

Dublin 2, IE