Mark Buckley Email & Phone Number

Union, Kentucky, United States

Ft. Mitchell, Ky

Oakley, Ohio

Cincinnati, Ohio, United States

• Acquired an underperforming branch pre-pandemic. Through leadership and coaching, I turned the location into a leading branch in multiple sales categories among peer branches during pandemic.• Revamped branches risk avoidance strategy to better comply with U.S. BANK’s policies.• Successfully utilized business partners and calling strategies to increase targeted business sales

8054 Reading Rd. Cincinnati, Oh 45237

• Strategic training and branch success plan creation for newly hired team members designed to exceed PNC services/sales expectations in a time sensitive manner.• Exceeded Business revenue goals for 2018.• Turned around an underperforming branch in all areas to a branch of excellent performance in the same areas.

Queensgate, Oh/ Latonia, Ky

Two time Pinnacle Award winner Q1 & Q2 of 2016Coaching team members to achieve set goals and career advancement.Responsible for fall district campaign as well as current spring campaign strategy and success.Utilized as a strategy leader for my district.

Norwood, Oh

Lead the D12 Banker group with weekly in person meetings to look for areas of improvement as well as to congratulate current successes.In charge of creating and executing campaign strategies to ensure that we exceed given goals

Us Bank Florence Meijer

I have strengthened my critical thinking and problem solving skills. From the unexpected problem needing an immediate solution or to help create long term plans to maneuver around foreseeable obstacles.• Responsible for leading the team to successfully achieve all goals set forth by the Bancorp.• Branch achieved Annual Pinnacle for 2012.• Two employees were the recipient of the Star of Excellence Award.• Provide exceptional customer service to all customers.• Assists in the hiring, training and development of staff.• Continued success in achieving top tier sales expectations.• Assists in the successful execution of operational duties when needed.

Taylor Mill, Ky

• Served as a mentor and coach to all bankers within the financial center.• Lead the branch in sales in 2011.• Instituted expectations for sales realization and the overall customer experience.• Effectively served as the manager on duty in the Branch Managers absence.• Created and lucratively implemented the fall campaign strategy for branch to exceed goals.

Taylor Mill, Ky

• Assisted in the on boarding of new hires at the Taylor Mill location.• Created and instituted specific marketing strategies for fall campaign.• Raised expectations for personal performance.• Provided an excellent customer service experience to all customers.• Created and implemented marketing strategies and promotions.• Perform onsite appointments with business partners.• Analyze customer financials and propose beneficial products to customers.