Mark Burden Email & Phone Number

Pdx

Oversee TSA screening operations in its entirety. Work with shareholders, Officers, fellow government entities and peers to provide safe, efficient, effective screening. Work to mitigate everyday problems that arise during screening. Trouble shoot procedures and offer advice based on effective risk based decisions. Allocate staffing, coordinating with the team to provide adequate staffing to meet the needs of the operation. Conduct investigations and reviews of claims to verify conduct and procedures. Write incident reports to facilitate the proper execution of legal actions in events that happen during screening or at the checkpoint. Conduct employee evaluations on the Supervisors and offer feedback on their evaluations on the Officers. Conduct and offer training classes regarding Office tools and presentations. Work with on-boarding and new hire procedures of new Officers and transfers.

Manage TSA Coordination Center handling emergency response, first point of contact for incidents arising during screening for the State of Oregon. Conduct accountability drills, verify information presented in reports and upload information into the nationwide data collection system collected from screening locations in the State of Oregon. Disseminate information between internal and external stake holders regarding operations, threats, and changes to airport and screening operations both locally and throughout the State of Oregon. Pass information along to Senior Leadership in Oregon and Officers at all level, as well as airport stakeholders. Coordinate high level meetings for data information collection and dissemination regarding the state wide screening operations of TSA.

Portland, Oregon Area

Supervise checkpoint operations. First point of contact for incident resolutions and operation sustainment. Oversee compliance with established guidelines in regards to screening policies and procedures, employee staffing and man power management, as well as compliance with ASP guidelines. Provide input to Managers based off of experience and expertise in the mitigation of threats and risk based security measures.

Portland International Airport

As a Lead Transportation Security Officer with the TSA I perform many tasks to further the TSA's mission. I train and instruct new employees, fellow officers, and superiors with changes to the Standard Operating Procedure. I coach and mentor, and have trained three people on Lead functions as an on the job training mentor. I operate a mod set, which is a lane of officers to process passengers quickly, efficiently, and safely. I collect the metrics from the screening lanes and enter them into the data collection system. I ensure my lane and team are working quickly and efficiently, making adjustments to staffing and positioning of officers as needed. I step in and handle unruly or irate passengers, and assist the public with understanding new screening procedures and regulations. I operate all screening equipment on the checkpoint, including X-Rays, Explosive Trace Detection Machines, Advanced Imaging Technologies, Bottle and Liquid Scanners and the Walk Through Metal Detector. I open and close the screening checkpoint, record lane opening and closing times and average out wait times.While on Playbook I have done the on the job training and certified Eight Officers and Four Lead Officers on Playbook functions. I work with Transportation Security Inspectors and Transportation Security Specialist- Explosives, stakeholders, TSA management, and the Port of Portland to conduct Playbook screening functions. I act as a Supervisor while deployed on Playbook, and make quick, decisive, and accurate decisions in regards to screening functions, locations and procedures. I document any incidents that happen and brief management and stakeholders on irregularities encountered during Playbook. I drive team members to and from screening locations, plan times, make appointments, and give briefings to TSI and Playbook assets. I give intelligence driven briefings and plan Playbook activities in accordance with current threat assessments.

Portland, Oregon Area

Work in the DHL Warehouse distributing freight Identify known shippers and their parcels to ensure compliance with TSA regulations Oversee loading and unloading of incoming and outgoing freight Operate a forklift Maintain shipping records and receipts

Pendleton Oregon

Maintain accurate logs of all incoming and outgoing freight Stock Shelves and keep inventory updated and full Process recalls and returns of defective items Train employees in Receiving operations Operate a cash register and POS system for hunting tags and license sales Package and ship firearms, conduct calls to Oregon State Police for firearm sales Load and unload all trucks

Criminal Justice And Corrections, Gpa 3.42

Activities and Societies: Photography, Biology

High School, High School/Secondary Diplomas And Certificates

Activities and Societies: The Lantern: School Newspaper, Chess club