Mark Burgett Email & Phone Number

Kings Bay

Systems Administrator for Linux, Unix and Windows servers responsible for multiple VMWare ESXi environments spanning 3 different networks with various regulatory compliance requirements.Plan owner for site Disaster Recovery Plan, Contributed with the design of the program Disaster Recovery Plan and backup solution design at Disaster Recovery summit.Provide design and quotes to management and customers on infrastructure solutions for Windows, Linux, Unix and VMWare ESXi environments.Provide design and quotes to management on infrastructure solutions for Windows, Linux, Unix and VMWare ESXi environments.Manage and implement technical security controls on Linux/Unix/Windows systems.Implemented configuration management for Linux and Unix servers utilizing Ansible saving hours for new server creation and an additional hours per server for maintenance and implementation of security controls.

Strategic Weapons Facility, Kings Bay

Primary duties include installing configuring and supporting hardware, software, workstations, laptops, printers, servers and mobile computing devices for all SWFLANT Users and assets. Troubleshoots network and VPN connection problems. Other duties include Optimizing Windows 10 Deployment using PowerShell Scripts and WDS, troubleshooting software and GPO issues related to deployment. Windows System Administration and analysis. Assisting in the maintenance and configuration Enterprise Windows 10 Image and Desktops. Ensuring enterprise assets are configured in accordance with DOD and local policies. RSA Token custodian maintains issues and troubleshoots issues with RSA Tokens.

Blount Island Jacksonville

Performs the installation, operation, and maintenance of various types of PC's, printers, and other desktop computer hardware and peripherals. Performs the installation, testing, training, maintenance, upgrade, and support of all personal computer applications and Windows 7/10 operating systems software. Provides in-depth technical assistance, guidance, or training to end users and assists higher level specialists as needed. Assists in configuring, optimizing and administering desktop hardware and software as needed. Conducts training for applications software and hardware where necessary.

Kings Bay, Ga

Responsible for all IT support and equipment for over 250 users at 4 locations. Duties include installing configuring and supporting hardware such as workstations, laptops, printers, servers and mobile computing devices. Troubleshooting of Cisco switches, WLAN, VLAN, LAN, routers and cabling, manages wireless access points and troubleshoots and administers Windows System, Microsoft applications and other software/applications. Provisioning accounts and group policies in Active directory. Ensure the application of information security/information assurance policies, principles and practices are understood and followed on all 4 site locations. Ensuring that all systems are in compliance with Naval Hospital Jacksonville and DOD regulations. Ensuring issues are resolved in a timely manner to minimize impact on patient care.

San Antonio, Texas Area

Duties, Accomplishments and Related Skills:Duties consist of helpdesk support and analysis of Electronic Medical Record (EMR) System and its 4 SQL Databases. Assist with analysis, troubleshooting and utilization of Companies billing process through the EMR. Resolve trouble tickets for clients having technical issues with their computers or network connectivity issues, assisting the IT department. Current personal projects: Healthcare Information Exchange Integration, Lab Information Integration, Business Continuity Plan creation, Disaster Recovery Plan creation, EMR Regression and Acceptance testing plan creation and implementation. Collateral duties: Patch Management team and Risk Assessment Team.

Responsible for overall healthcare and health information management of over 250 sailors, these responsibilities included: Systems Administrator for TMIP/AHLTA CHCS healthcare system, System analysis of TMIP/AHLTA subsidiary systems. Education and training, Emergent and non-emergent healthcare patient assessment and administration, medical operational readiness, disaster and mass casualty management, safety and preventative medicine.