Mark Bye Email & Phone Number

• Senior IT Leader and member of Senior leadership team at Outdoor Custom Sportswear, LLC / Triform Custom Apparel, LLC, primary producer of custom and licensed apparel for Columbia Sportwear and Adidas in the wholesale.
• Implemented technology strategic planning processes to align business / technology direction and goals.
• Introduced formal project management and review processes, improving communications and work planning.
• Leveraged ERP automation capabilities to create process efficiencies, improved order accuracy and saving $175K+ per year so far.
• Expanded EDI capabilities with business partners, improving order entry accuracy and speed while reducing labor costs.
• Optimized Microsoft 365 services to include significant security and capability improvements at $0 additional cost.

Leawood, Kansas, US

• Member of Senior IT Leadership team; responsible for all IT infrastructure and end user support for CrossFirst Bank, a highly successful and fast-growing commercial bank based in Leawood, KS. Responsible for managing.
• Successfully integrated five acquired bank sites and systems into CrossFirst Bank technology infrastructure, expanding product offerings and bank footprint.
• Successfully migrated Data Centers to improve reliability, efficiency, and cost-effectiveness.
• Upgraded SDWAN network structure to improve network availability, flexibility, and performance.
• Reduced network password reset requests 90% with Self Service Password Reset (SSPR), improving employee experience and service desk efficiency.

Leawood, Kansas, US

• Establishing and growing the technology infrastructure group for CrossFirst Bank, a successful and fast-growing commercial bank based in Leawood, KS. Joined the technology leadership team to establish and grow the.
• Successfully prepared for and responded to resilience and remote access needs during the Covid-19 crisis.
• Upgraded from traditional to SDWAN network structure: improving network flexibility, performance, and availability, enabling efficient cloud application access.
• Strengthened Information Security capabilities by implementing Arctic Wolf SOC-as-a-Service, an innovative managed security service addressing security threat intelligence, SIEM services, internal and external.
• Expanded usage of Azure IaaS to include Office 365 data protection.
• Continually automating operational processes such as Backup and DR, data encryption management, print management, infrastructure configuration management, storage optimization. Implemented full featured IT Service.

Consulted on Data Center Infrastructure projects, including VMWare and Storage migrations.

Lenexa, Kansas, US

• Led the IT group, including infrastructure and application development areas, for a dynamic and growing automotive parts supplier focused on restoration and repair parts for the classic truck market, supporting 375+.
• Reviewed and evaluated the overall state of technology and developed a plan to implement cost-effective technology to support strategic business growth.
• Designed and implemented core data center virtualization upgrades, gaining an order of magnitude improvements in performance, built-in backup and disaster recovery capabilities.
• Improved visibility and management process for internally developed ERP system, focusing on improving data quality, process automation, and productivity-enhancing changes.
• Saved 15% of telecom budget after effectively renegotiating voice services contract expenses.

Lead Infrastructure, Network and Systems strategy and operations for more than 60 banking and mortgage centers in 14 states, including network, security, telephone systems, Internet banking, and remote applications. Evaluated hardware, software, and SaaS purchases, managed vendor relationships, and ensured that SLAs were maintained. Worked proactively to.

• Promoted from Network Engineer in June of 2001; led PC and hardware and software activities and network design and installation for 27+ branches in 3 states
• Served as Administrator for Windows and Novell Local Area Networks with multiple servers.
• Managed Wide Area Network, including design and implementation.
• Managed Colorado data center operations.
• Designed and implemented security systems, including firewalls, Mobile user and Site-to-Site VPN, antivirus and disk encryption.
• Introduced VMWare virtualization to data center, significantly reducing server costs while increasing flexibility and uptime.