Mark Goggin Email & Phone Number

• Managed a team of Regional Credit Managers who support over 1200 Walmart Stores in the Northeast and South Territories. Over the years, my territory and team size has fluctuated from a low of 7 to a high of 25 Regional.
• Processed over 750K Applications and delivered over $1.9B in Credit Sales in 2018.
• Worked closely with Marketing to roll out Programs… Show more Managed a team of Regional Credit Managers who support over 1200 Walmart Stores in the Northeast and South Territories. Over the years, my territory and.
• Worked closely with Marketing to roll out Programs designed to grow the portfolio and increase profitability. Led a successful team that contributed growth ideas with the Shark Tank concept.
• Additional responsibilities include the ownership of the Grand Opening process, coordination of National and Regional Meetings, I-pad and Salesforce rollout.
• Appointed as acting National Sales Leader on three separate occasions for extended periods. Show less

• Managed a team of Regional Credit Managers who support over 1200 Walmart Stores in the Northeast and South Territories. Over the years, my territory and team size has fluctuated from a low of 7 to a high of 25 Regional.
• Processed over 750K Applications and delivered over $1.9B in Credit Sales in 2018.
• Worked closely with Marketing to roll out Programs… Show more Managed a team of Regional Credit Managers who support over 1200 Walmart Stores in the Northeast and South Territories. Over the years, my territory and.
• Worked closely with Marketing to roll out Programs designed to grow the portfolio and increase profitability. Led a successful team that contributed growth ideas with the Shark Tank concept.
• Additional responsibilities include the ownership of the Grand Opening process, coordination of National and Regional Meetings, I-pad and Salesforce rollout.
• Appointed as acting National Sales Leader on three separate occasions for extended periods. Show less

• Managed a team of Regional Credit Managers who support over 1200 Walmart Stores in the Northeast and South Territories. Over the years, my territory and team size has fluctuated from a low of 7 to a high of 25 Regional.
• Worked closely with Marketing to roll out Programs designed to grow the portfolio and increase profitability. Led a successful team that… Show more Managed a team of Regional Credit Managers who support over 1200.
• Worked closely with Marketing to roll out Programs designed to grow the portfolio and increase profitability. Led a successful team that contributed growth ideas with the Shark Tank concept.
• Additional responsibilities include the ownership of the Grand Opening process, coordination of National and Regional Meetings, I-pad and Salesforce rollout.
• Appointed as acting National Sales Leader on three separate occasions for extended periods. Show less

Stamford, Connecticut, United States

Responsible for designing the structure and implementing the reporting system of the Walmart portfolio during its rollout.· Collaborated with all functions to gather their informational needs and requirements.· Acted as the liaison with the Analytics Team in India to communicate the deliverables and work through the reporting issues as they arose.

Danbury, Connecticut, United States

Responsible for providing exceptional Customer Service and surpassing contractual phone service levels when responding to incoming phone volume and Fair Credit Billing Inquiries. Managed 2 Client Group Managers, 8 Team Developers and 200+ Customer Service Representatives while servicing 23 portfolios.· Developed relationships at all levels of the.

Schaumburg, Illinois, United States

Responsible for providing exceptional Customer Service and surpassing contractual phone service levels when responding to incoming phone volume and Fair Credit Billing Inquiries. Managed 4 Team Developers and 80+ Customer Service Representatives while servicing 12 portfolios.· Developed relationships with all my clients and would present to our largest.

Schaumburg, Illinois, United States

Responsible for providing exceptional Customer Service and surpassing contractual phone service levels when responding to incoming phone volume and Fair Credit Billing Inquiries. Managed 30+ Customer Service Representatives while servicing 4 portfolios.

Danbury, Connecticut, United States

Responsible for providing exceptional Customer Service and surpassing contractual phone service levels when responding to incoming phone volume after normal business hours and on weekends. Managed 20+ Customer Service Representatives while servicing 40 portfolios.

Danbury, Connecticut, United States

Responsible for providing exceptional Customer Service and surpassing contractual phone service levels when responding to incoming phone volume. Collected past due accounts either by phone or in-person repossession efforts.