Mark Hickman Email & Phone Number

Tomball, Tx, Us

In Supply Chain Planning, Pricing Strategy, or Program Management with emphasis on cross-functional strategic initiatives and continuous improvement.

Drove worldwide pricing strategy for the $10,000,000 Compute business unit portfolio: hardware, software, and support/services. Efforts drove gross margin percentage results 6 points over budget and an improvement versus prior fiscal year.• Led team responsible for pricing strategy definition working in collaboration with business unit senior management, product management, finance, and global operations.• Championed pricing strategy adjustments in a rapidly changing macro-economic environment.• Secured senior executive approvals for proposed worldwide prices based on defined pricing strategies.• Drove implementation of a price approval tracking tool based on Power BI, following an Agile mindset.

Houston, Texas, United States

Managed cross-functional engagements for strategic bids over $5,000,000 with an emphasis on cost and pricing optimization. Efforts directly contributed to $1,760,000,000 in revenue wins and 11% in cost savings. • Served as liaison with sales/pre-sales and coordinated cross-functional team response efforts.• Established reputation as a trusted advisor for sales executives, partner teams, and peers.• Helped drive definition and implementation of team processes and multiple systems and tools• SDS team was a President’s Quality Award finalist in 2021. Co-led development of the submission.

Manager and operations functional lead for assigned strategic accounts. Also, served as part-time Chief-of-Staff.• Customer-facing supply chain role supporting multiple strategic global service provider accounts, some of HPE's largest customers. Facilitated driving operational excellence to meet/exceed customers’ high expectations.• Led an account turnaround effort that displaced a competitor and generated $50,000,000 in new business.

Proactively managed team responsible for supply/demand matching activities including preventing and resolving material shortages and excesses for $12B server business. Managed a team of 17 planners.• Prepared and presented weekly global sales and operations updates to business unit GM and senior staff.• Managed through multiple economic crises, product transitions, and major industry supply shortages, achieving record low materials shortages and obsolescence levels while supporting record revenues.• Initiated strategic materials purchases to deliver competitive advantage and/or assurance of supply, generating over $120,000,000 in cost savings. • Forecasted and facilitated management of business unit-owned inventory to minimize potential obsolescence and ensure accurate financial forecasting.

Managed Server new product introduction-related processes and tools which span all product categories. Identified and implemented process improvement and cost savings initiatives. • Led as team Manager, Chief-of-Staff, then acting Director.• Managed division-wide costs savings initiatives generating over $60,000,000 in cost avoidance and >$3,000,000 in savings.• Co-architect of division-wide cross-functional new products introduction process improvement.• Drove numerous process improvement and related systems implementation initiatives.

Project manager for worldwide implementation of SAP 4.1 for $10 billion ISS division post-HP and Compaq merger. Facilitated cross-functional team to define division strategy, requirements, organizational implications, worldwide implementation plans, and manage implementation/change.