Store Manager
Midvale, Utah, Us
Responsible for the day to day operation of an A volume store (+ $14million in annual sales).Trained/developed a staff of 11 managers and 40 associates. Ensured high level of customer service (company foundation) by hourly Manager on Duty walks, observations on the selling floor and at the front-end, and by one on one coaching/counseling of associates. Ordered 90% of merchandise for the store, while also planning the aisle and features to drive sales. Worked with the Dept managers on proper spec/planograms execution in their areas. Controlled store costs with daily/weekly operation checklists and self audits. Planned/mapped seasonal changeovers (Spring, College, Clearance, Christmas) and created merchandising strategies to maximize sales during each period.-Created a selling strategy for a register suggested selling item, the result was a regional award for a million dollar item, as well as the regional and district suggested selling award. The Store was #1 in the company with this particular item (.99 votive candle) generating over $1 million in company sales.-Successfully planned/executed remodels of three locations (Dadeland, Miami International, and Kendall), adding additional departments and resetting the selling floor. Also was involved in the opening of 3 new locations (Mobile Alabama, San Patricio Puerto Rico, and Cutler Ridge locations). -Was promoted to 4 locations as Store Manager, each increasing in volume after successful operation of the last. Showed positive sales increases (<+5%) 9 out of 10 years in the company. Multiple awards for Safest Store, Best in overall operations, Best in Bridal business. -Created a mandatory item feature for all stores (over 1000) by featuring an item and becoming successful with it in 2 different locations (Became #1 store in company in both locations). Became a mandatory item with the success in 2 of my locations, generating over $25000 per store.