Mark Campbell

Mark Campbell Email and Phone Number

Head of Counter Fraud at Insurance Council of Australia @ Insurance Council of Australia
Mark Campbell's Location
Greater Sydney Area, Australia, Australia
Mark Campbell's Contact Details

Mark Campbell personal email

n/a
About Mark Campbell

I am an IT Professional with 20+ years Technology, Data and Operations Executive experience.I have proven leadership and people management skills with a passion for talent development, mentoring, career progression and continual improvement of technical teams. This is an area that I Particularly enjoy. I have had operational responsibility in establishing several 'start-up' General Insurance Agencies (10+) in addition to managing continual improvement in established businesses providing hands-on:• direction and support in system and product design, cultural integration and management structures• data analytics, management and strategy• property/facility management - from site identification to lease negotiation through budget preparation and fit-out works then into relocation and occupancy I have a detailed knowledge of General Insurance Underwriting and Claims processes having developed systems and processes for product disciplines such as Marine, Strata, Engineering, Property, Casualty, Motor and Financial Lines.I enjoy engaging and developing both internal and external stakeholders that creates a strong network of support and collaboration. This holistic approach helps in creating strategies that are well-rounded and effective.

Mark Campbell's Current Company Details
Insurance Council of Australia

Insurance Council Of Australia

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Head of Counter Fraud at Insurance Council of Australia
Mark Campbell Work Experience Details
  • Insurance Council Of Australia
    Head Of Counter Fraud (Secondment)
    Insurance Council Of Australia Feb 2024 - Present
    Sydney, Nsw, Au
    Execution of the Australian Insurance Industry’s Future Fraud Strategy, driving a data-led solution that anticipated to mitigate $400 million in organised insurance fraud, directly contributing to the industry's resilience against a projected $2.0bn threat across all product lines. Orchestrated the integration of secure data exchange, intelligence and analytics, and operational governance, enhancing the industry's capability to combat fraud through advanced technological means. Led cross-functional teams in the development and governance of this comprehensive strategy, Ensuring alignment with key stakeholders and operational excellence reflecting international best practice in fraud management.
  • Insurance Council Of Australia
    Chief Information Officer
    Insurance Council Of Australia Jul 2021 - Feb 2024
    Sydney, Nsw, Au
    Directed the execution of the Insurance Council's Data Modernisation Strategy, adapting to industry shifts and leading the recruitment and development of a specialist team, significantly enhancing the data assets. Established a comprehensive data security and governance framework, ensuring adherence to industry best practice and CPS-234 security frameworks, thereby safeguarding critical data assets. Led a strategic counter-fraud review and strategy development, creating an industry-wide capability in advanced data analytics and intelligence management, IT service reset and outsourcing, including hardware refresh and cloud migration.
  • Insurance Council Of Australia
    Data Manager
    Insurance Council Of Australia Dec 2020 - Jul 2021
    Sydney, Nsw, Au
    Designed the ICA's data strategy overhaul, significantly enhancing data accuracy and operational efficiency, aligning with evolving business needs and stakeholder expectations. Review and development of the data strategy to meet the changing needs of the council and development of a data remediation plan and delivery structure
  • Quick Wins Pty Ltd
    Director
    Quick Wins Pty Ltd Sep 2020 - Present
  • Gard Insurance
    Transition Consultant
    Gard Insurance Jul 2020 - Mar 2021
    Sydney, New South Wales, Au
    Orchestrated the seamless and secure transition of the business from a public listed infrastructure, ensuring uninterrupted operation and strategic alignment, directly contributing to the company's resilience and operational integrity. Led the establishment and management of strategic vendor arrangements for claims, finance and IT services, optimising operational efficiency and enhancing technological capabilities
  • Sura Pty Ltd
    Chief Information Officer
    Sura Pty Ltd Jan 2017 - Jul 2020
    North Sydney, Nsw, Au
    Developed the Business Transformation Strategy, achieving operational and digital efficiencies, with a development budget of $5 million and projected savings of $1.5 million annually, by migrating legacy systems to a new operating model. Led and developed a Business Technology team across local and overseas locations (India and Slovakia), enhancing day-to-day service delivery to the group, as evidenced by managing 15 direct reports and fostering strong vendor relationships for development and infrastructure support. Administered OpEx and CapEx budgets in excess of $5 million, ensuring robust financial oversight and resource allocation for facilities and office accommodations across 6 sites nationwide.
  • Austagencies Pty Ltd
    General Manager, Operations
    Austagencies Pty Ltd Jan 2014 - Jan 2017
    North Sydney, Nsw, Au
    Championed IT strategy development and execution, including Business Continuity oversight, and served as the Responsible Manager under ASIC licenses, demonstrating a profound impact on the company's strategic direction and operational resilience. Spearheaded the operational establishment of new corporate entities, including ASIC licensing and liaising with London markets (Lloyd’s) and local underwriters, which facilitated the setup and provision of systems and reporting to meet contractual requirements.
  • Austagencies Pty Ltd
    Head Of Operations
    Austagencies Pty Ltd May 2012 - Jan 2014
    North Sydney, Nsw, Au
    Led the strategic design and implementation of IT infrastructure for 30 Product Lines, enhancing policy rating, claims setup, and bordereaux preparation for local and overseas markets, thereby aligning with key business objectives. Designed and delivered on the deployment of a Data Warehouse, significantly improving financial and underwriting reporting capabilities, and ensured statutory reporting was completed accurately and on schedule, demonstrating exceptional project governance and risk management skills.
  • Austbrokers Holdings Limited
    It Manager - Austagencies
    Austbrokers Holdings Limited Jul 2006 - Nov 2009
  • Shield Underwriting Holdings
    It Manager
    Shield Underwriting Holdings Sep 2001 - Jun 2006
  • Ce Mcdonald (Aust) Pty Ltd
    Project Manager - Broking Systems
    Ce Mcdonald (Aust) Pty Ltd May 2001 - Sep 2001

Mark Campbell Skills

General Insurance Insurance Business Analysis Process Improvement Commercial Insurance Claim Requirements Analysis Claims Management Liability Project Management New Business Development Business Process Improvement Portfolio Performance Analysis Microsoft Excel Business Development Management Underwriting Business Intelligence Underwri Insurance Operations Management People Skills Microsoft Sql Server Application Support And Development Self Starter People It Business Strategy People Development Start Up Environment Vendor Management Project Planning It Operations Project Delivery Underwritercentral Eglobal Data Analysis Powerbi Contract Negotiation Planning And Budgeting It Recruitment Team Leadership Facility Management Lease Negotiations Property Management It Management It Project And Program Management Team Management It Strategy Business Strategy Leadership

Mark Campbell Education Details

  • University Of Sydney
    University Of Sydney
    Design & Technology

Frequently Asked Questions about Mark Campbell

What company does Mark Campbell work for?

Mark Campbell works for Insurance Council Of Australia

What is Mark Campbell's role at the current company?

Mark Campbell's current role is Head of Counter Fraud at Insurance Council of Australia.

What is Mark Campbell's email address?

Mark Campbell's email address is ma****@****.com.au

What schools did Mark Campbell attend?

Mark Campbell attended University Of Sydney.

What are some of Mark Campbell's interests?

Mark Campbell has interest in Social Services, Children, Education, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture.

What skills is Mark Campbell known for?

Mark Campbell has skills like General Insurance, Insurance, Business Analysis, Process Improvement, Commercial Insurance, Claim, Requirements Analysis, Claims Management, Liability, Project Management, New Business Development, Business Process Improvement.

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