Mark Carr Email & Phone Number

Daytona Beach, Fl, Us

Working with Jefferson County Colorado Assessor and Treasurer organizations to manage the RFP development, evaluation of vendor proposals, selection, and contract to replace legacy software platform.

Golden, Co, Us

As part of the Jefferson County's Business Innovation & Technology organization, I regularly engage with a variety of county organizations to define business challenges, perform root cause analysis, and define opportunities to move their processes and services to a higher level of performance. Work with internal client teams to collaboratively develop and pilot innovative solutions. Employing a variety of tools, identify solutions to improve process quality, performance, and cost while improving delivery. Continually developing solid working relationships with key individuals in each department is vital to success.

Greenwood Village, Colorado, Us

Senior IT Project / Program Manager with extensive history delivering software implementations, data conversions, business process improvements, and infrastructure upgrades on time and on budget. Enable clients to successfully implement projects, realistically evaluate and update their processes, and facilitate organizational changes to generate the greatest benefit from their investment. Experience across multiple industries provides the ability to adapt and adjust as needed to changing requirements and situations. • Directed international implementation of ServiceNow-based time tracking solution for TeleTech IT organization (600 employees plus contractors), including requirements gathering, analysis, and solution design. Develop end user training and department-wide rollout plan. Delivered on time as part of 2017 plan to generate $3mm+ savings through proper capitalization and charge back of project costs. • Implementation of FulcrumWay SafePaaS Segregation of Duties audit tools for Oracle EBS, enabling a reduction in external auditor costs.• Participate in 2017 PMO Strategy and Project Lifecycle development.• Provide mentoring to business analysts and less experienced project managers.

Denver, Co, Us

P2 is a provider of ERP, land management, production management, and GIS software for the upstream oil and gas industry. Implementations often included multiple P2 products, including utilities to provide data integration between products. These utilities allowed name-address, lease, and well data to be entered once and proliferated across multiple applications. Product implementations included BOLO (Accounting, Land, Oil First Purchaser), Excalibur (Accounting, Land), P2 Land (Tobin Enterprise Land), Merrick, P2 AFE, and P2 GIS. • Provided project management for 10-20 customer (domestic & international) software implementations or upgrades, delivering on time and on budget. Prepared SOW, developed project scope (hardware, software, and data conversions), identify and managed project team members (remote and local). • During migration from SaaS to on premise installation, testing identified disk performance issues. Setup internal virtual environment at P2, installing copy of client's exact installation, using higher performance disk drives. Client tested with maximum user count and achieved satisfactory system performance. Following changes in client's environment, successfully completed implementation to their satisfaction. • Scrum master/project manager for R&D project migrating BOLO ERP from UniData DBMS to Intersystems Cache DBMS. Also SC/PM for upgrade of Energy Revenue Manager and Energy Financial Manager add-on modules for Dynamics AX 2008 to Service Pack 1. • Established multi-year relationship with more than 5 clients, managing additional P2 product implementations, data conversions, and product enhancements.• Presented implementation methodology during sales process. Strengthened customer confidence in achieving successful project implementation, which was critical to closing sales.• Working in PMO structure, provided mentoring to less experienced project managers and consultants.

LandWorks provides land management and GIS solutions for oil and gas, mining, gas and electric utilities, wind energy, telecommunications, pipeline, and transportation industries. Their software is base on ESRI's ArcGIS platform and they are an ESRI partner.• Successful delivery of multiple customer implementations, upgrade projects (domestic, Canadian), enhancement development, and lease data conversions. Industries included upstream oil & gas and electric power utilities. • Managed project scope, schedule, and budget to successfully complete customer's implementation on time and on budget. Identify, track, and escalate risks; provide project status reporting, work with sales team to develop initial project scope and plan. Facilitate integration with third party software. • Managed enterprise (100 user) successful deployment of land management and GIS software at the largest gas and electric utility in the state of Michigan. Delivered to Oracle-ArcSDE environment, included configuration, training, and a multi-source data conversion. Development of customer-funded enhancements. • Successfully deployed a land management solution to a large wind energy utility (80 users) in a SQL Server environment. Enabled management of all wind leases across the United States through a single system, deployed in multiple locations.

Houston, Texas, Us

Providing data model and business analysis for the installation of an operational data store and integration with SaaS financial reporting service.

Calgary, Ab, Ca

• Managed delivery of professional services including software implementation and consulting services. Program/project management of multiple customer software implementations (domestic, international) using a team of experienced oil & gas accounting and land consultants, with clients from 2 to 100+ licenses.• Overall responsibility for new customer implementations from project initiation through the first three accounting cycles; managing scope, budget, schedule, risks, and issues; legacy system data conversion, assisting customer to resolve data quality issues. • Provided business process analysis to increase benefits from software. Continue to develop and maintain the customer relationship after completed implementation.• Provided additional professional services, training, and management of customer-funded enhancement projects using phased delivery for larger projects; supervise team of six consultants, providing coaching and reviews.• Managed development and implementation of a full featured multi-currency accounting module for upstream O&G using multi-phase delivery; successfully deployed module to a customer with offices in U.S., Canada, and Indonesia as part of their full accounting implementation.• Responsible for moving two key customers from a dissatisfied state to become willing references by providing needed resources and prioritization to complete delayed key projects; improved the relationship of two additional customers so that they completed their implementations and remained as customers.• Consulting team exceeded 2007 ($2M) and 2008 ($3.2M) professional services revenue goals.

Denver, Co, Us

Johns Manville is a manufacturer of innovative fiber glass products for the building, automotive, and aerospace industries.• Working within the PMO, provided full cycle project management using a Six Sigma (DMAIC) based project methodology. Managed project scope, vendor invoices, review work product, and payments per statement of work. • Lead business process modeling and identify improvements in conjunction with software implementation. • Project manager responsible for implementation of Microsoft Solomon Project Accounting software and Web based OLAP reporting tool, enabling accurate cost accumulation for project labor and materials within the Science & Technology Division; managed relationship with Microsoft VAR providing implementation services• Directed the software evaluation phase leading to selection of Solomon; conducted process mapping sessions with senior Science & Technology business leaders and subject matter experts; led vendor product evaluation including RFI/RFP, evaluated software buy vs. build options and performed gap analysis.

Kista, Stockholm, Se

• Responsible for multiple customer projects with teams of up to 12 technical members; deployed billing mediation and rating solution for traditional circuit and VOIP networks; • Prepared RFP response and Statements of Work; • Primary customer contact throughout each project; provided full cycle project management from uncovering business rules through testing and training, based on PMBOK; • Assumed responsibilities of Director of Professional Services during his absence. • Directed custom Solaris-Oracle based Wireless Application Protocol (WAP) event management solution for a leading telecomm services company, enabling customer to process 72 million events per day; custom Java development to enable collection, processing, and rating of events from multiple WAP gateways for delivery to customer billing system; partnered with client to develop business and technical design integrating with existing billing system; project team of 12 with a final project budget of $3.4 million; delivered on-time, meeting customer’s specified requirements. • As part of the same project, the team pioneered Ericsson’s first implementation of mediation, rating, and reporting products on a single server; as program manager, coordinated projects in Ericsson’s development organizations in Sweden and India for the delivery of new product versions to meet customer requirement for latest versions of Solaris and Oracle.

Englewood, Co, Us

• Responsible for IT systems used by the Installation & Service Division of EchoStar Communications; supported business operations through maintenance and enhancement of existing systems; conducted weekly status meetings with Division VP and directors.• Identified and managed new development; directed the activities of one business analyst and three programmers.• Oversight of remote office installations of PBX and voice/data lines by local telecommunications provider.• Managed all projects within the team. • Project manager for the development of an HP-UX-Oracle based Extranet dispatcher/installer activity management system, replacing existing legacy system; new system interfaced with CSG billing system and dramatically reduced missed appointments, enabled business to meet goal of initial satellite dish installation within 72 hours from order and 24-hour response to service calls; system was successfully deployed on time using a team of external developers.

London, England, Gb

• Partnered with business to identify new development opportunities, performed business process analysis, documented project requirements and managed project deliverables; created business cases including benefits, cost, and ROI. • Primary interface with users of land and accounting information; responsible for project execution, including development, testing, documentation, installation, and training; managed project costs, resources and risks; • Managed data conversions as the result of acquisition & divestment activity; employed internal company project management methodology. • Directed Financial/Production Data Warehouse requirements and design team; project was in support of joint venture; interpreted and translated business requirements and operational procedures into software design; managed team of six subject matter experts, three extract-transport-load programmers, and two multi-dimensional cube programmers; successfully completed the first phase in four months, avoiding a potential $2 million penalty. • Managed custom development of a Producing Property Management System; provided new data repository for producing properties, automated working and royalty interest calculation, streamlined information transfer between departments and eliminated manual records while dramatically improving data accuracy; reduced time for initial division order setup and mineral royalty distribution; led effort to clarify/modify processes and requirements; identified and mitigated change management issues; directed project team of eight in addition to vendor providing 20 contractors for data conversion. • Represented Amoco on a multi-company team developing oil & gas lease geographic information system based on ArcView with a focus on mineral ownership; led user requirements gathering, develop business and system requirements, functional design; provided user training and facilitated change management.

• Supervisor leading three programmer analysts, four GIS coordinate analysts, and one staff assistant performing land data maintenance; • Worked directly with end users to provide business process analysis and reporting, acquisition and divestment data conversions, GIS coordinate capture, and computer-generated leasehold maps within a highly integrated data environment;• Provided coaching and training in analysis, requirements development, data quality analysis, programming techniques, and project management; prepare development plans and reviews for each member; interview new hires and handle disciplinary issues in accord with company guidelines.