Senior Customer Service Representative Motion Ind. Former Ops Manager Kaman Industrial
Current• Managed purchasing and buying operations using SAP Ariba and Concur, resolving incorrect parts on orders, track shipments for expedite shipping, and sourcing specialty items.• Generated sales orders, quotes, and invoices, ensuring accuracy and efficiency in customer service and billing processes.• Oversee office management tasks including 5S/Kaizen training, inventory management, and logistics for Kaman Industrial Technologies.