Mark Castillo Email & Phone Number

Camas, Washington, United States

Camas, Washington, United States

• Established HR modules within the 3 to 5 day weekly New Hire Orientation program, emphasizing Benefits, Work Expectations, Policies, and Compliance.
• Developed and executed a streamlined process for converting contingent employees to full-time status across 2 sites, resulting in a 30% reduction in transition time and a 20% increase in employee retention.
• Established the recruitment framework for an external agency, leading to a reduction in time-to-fill for critical positions within the company.
• Addressed employee relations issues as they arose, fostering a positive work environment and resolving conflicts promptly.
• Conducted employee and supervisor training sessions covering timekeeping, benefits, payroll, and recruiting, enhancing proficiency in interviewing techniques and ensuring compliance.

Portland, Oregon Metropolitan Area

• Orchestrated recruitment efforts across 25 locations while extending support to an additional 25 locations spanning 7 states. Managed a high volume of tasks including screening, interviewing, scheduling, rejecting, and.
• Conducted comprehensive new employee onboarding sessions both in-person and via Zoom for over 50 locations bi-weekly across the 7 states, ensuring a seamless assimilation process.
• Spearheaded new employee check-ins and exit interviews, furnishing senior HR Business Partners and Managers with invaluable insights to mitigate turnover and bolster retention rates.
• Enhanced operational efficiency by meticulously updating company spreadsheets and generating reports for 7 distinct bills, resulting in a remarkable 450% productivity surge.
• Proficient in report generation, data analysis, and adeptly managing employee information through ATS and HRIS systems.

Portland, Oregon Metropolitan Area

• Managed and updated records for over 350 employee files, ensuring compliance with company and government regulations.
• Conducted companywide audits including I-9, motor vehicle, and employee status audits.
• Oversaw motor vehicle records and facilitated drug tests and background checks for new and current employees.
• Supported senior HR members in recruitment efforts, handling an average of 40 requisitions by screening applicants, posting jobs, checking references, and collaborating with hiring managers.
• Established partnerships with local recruitment agencies and temp firms to streamline hiring processes and manage the company's workforce effectively.

Yigo, Guam

• Maintained relationships with 50 staff, over 100 customers, and 50 vendors, ensuring collaboration and mutual success. Oversaw vendor contracts, ensuring compliance and effective communication, enhancing operational.
• Streamlined daily operations by implementing efficient office policies and procedures, leading to a 20% increase in productivity. Managed office supply inventory and restocking, ensuring no disruptions in workflow.
• Managed multi-million budget, tracking expenditures and achieving a 15% reduction in costs. Oversaw the processing of 1,000 invoices monthly with a 30% reduction in processing costs, maintaining high accuracy.
• Enhanced recruitment, onboarding, and training processes, increasing employee retention by 25% and engagement, reducing recruitment needs by 30%. Addressed employee concerns, fostering a positive work environment.
• Ensured a clean, safe, and productive office environment by coordinating with building management for maintenance and repairs. Implemented workplace safety protocols, reducing incidents by 10%.
• Oversaw the maintenance and upgrade of office technology, ensuring data security and regulatory compliance. Facilitated the adoption of new technologies, improving office efficiency by 20%.

Bangor Base, Washington, United States

• Operated and maintained mission-critical technology with a consistent level of success daily.
• Possessed mission-critical information with the highest level of confidentiality and discretion.
• Performed, organized, and coordinated daily workload in a 15-person department with colleagues from different backgrounds and experience levels at a fast-paced workplace.
• Sponsored and trained newly recruited personnel for 10 months, bringing them to the point where they met all required qualifications and more.

Yigo, Guam, Guam

• Established relationships with 50 staff, more than 100 customers, and 50 vendors, fostering collaboration and mutual success.
• Managed workers' compensation claims, reducing processing time by 20% and claim disputes by 15%.
• Implemented a payment system handling 1000 invoices monthly with a high level of accuracy, resulting in a 30% reduction in processing costs.
• Developed a referral program increasing employee retention by 25% and engagement, while reducing recruitment needs by 30%.

Bachelor'S Degree, Business Administration Human Resources Management, 4.0

Activities and Societies: •Consistently placed on Dean’s or President’s List •Member of the college honors program •Vice-President and.

Bachelor'S Degree, Business Administration Management And Leadership, 4.0

Activities and Societies: •Consistently placed on Dean’s or President’s List •Member of the college honors program •Vice-President and.