Mark Chain Email & Phone Number

Austin, Texas Area

Sales specialist for datacenter infrastructure solutions including servers, storage, and networking. Worked with high value Enterprise and Fortune 500 customers. Core account team member responsible for driving technical product sales in partnership with Account Executives.• Advised on technical configurations for servers to be deployed in high volumes of 100’s to 1000’s of systems• Go-to resource for helping customers with product questions and escalations• Collaborated with global sales teams to coordinate technology deployments across a number of countries• Consulted on new product introductions (NPI) to drive proof of concept evaluations with customers• Oversaw quoting and deal closure for projects with senior leadership level visibility under strict deadlines• FY23 Q1 MVP Award (top sales attainment)• FY23 Q1 Team Player Award• FY20 Q1 Team Player Award

Austin, Texas Area

Subject Matter Expert for storage and converged solutions. Served as a senior technical resource supporting a large team of field and inside sales representatives.• Heavily involved as a go-to resource for storage, data center virtualization, cloud, and VDI projects with a wide variety of customers• Subject Matter Expert in Dell EMC storage solutions including Compellent (SC series), Equallogic, Powervault, Nutanix (XC Series), VxRail, VxRack, & VSAN• Deep knowledge in Dell servers, blades, converged, networking, and other data center infrastructure• Responsible for supporting territory producing $60M+ in annual Enterprise revenue• Managed a wide range of projects at any given time, with responsibilities including solution design and proposal creation as a team effort, and technical consultations with customers• Consistently exceeded quota while working on deals ranging from small datacenter projects to multimillion dollar solutions• Supported and mentored less experienced technical sales representatives• Q1 FY '17 Central Region Rep of the Quarter• Voted Team Player of the Quarter by my peers

Austin, Texas Area

Technical Sales Representative responsible for Dell's largest medium business customers in the Chicago area.• Primary technical sales resource supporting a team of field Account Executives and Systems Consultants• Consulted with the customers to uncover and provide solutions for their technology needs

Austin, Texas Area

Supported sales & marketing teams of Dell and AMD to drive sales, increase awareness, and promote success of the Dell | AMD server portfolio.• Organized and executed product launch events and trainings for 6 new server products to an audience of 1,000+ sales reps• Implemented web training modules that resulted in over 400 successful completions by our core technical target audience • Administered and presented the Dell |AMD value proposition & portfolio in new hire trainings, team meetings, and customer briefings

Cultivated business relationships with Dell's largest medium business customers resulting in customer loyalty and consistent business growth.• Managed all aspects of account relationship with Dell • Resolved account threatening issues in a positive manner resulting in continued customer loyalty• FY '10 Q1 Rep of the Quarter

Progressed rapidly through various inside sales roles.• Received inbound sales calls from businesses to Dell's 800 #• Placed 30+ outbound calls/day to acquisition accounts to build customer base• Won Circle of Excellence trip to Hawaii (top 5 percent of sales)

Bachelor Of Business Administration - Bba, International Business, Marketing

Marketing

Spring Semester Study Abroad