Mark Chatman Email & Phone Number

Fairfield, Ca, Us

Davis, California, Us

Sacramento, Ca, Us

Primary Consultant to administrators, managers, and supervisors on a wide-array of complex labor and employment matters. Developed strategies for problem resolutions, managed grievances and complaint processes, developed training materials and facilitated staff development workshops. Effectively exercised independent judgment and provided interpretation, analysis and advice regarding University practices, policies, procedures and labor collective bargaining agreements.

Sacramento, Ca, Us

Responsible for the overall coordination and oversight of the Division's human resources management programs and processes. Served as the department's primary liaison to Human Resources Departments (Employee & Labor Relations, Investigations Unit, Recruitment, and Compensation) as well as the primary consultant to the division's leaders, supervisors and staff on a wide array or complex and multi-dimensional staffing matters.

Fremont, Ca, Us

Responsible for establishing facility HR standards and implementing departmental policies and procedures designed to improve department services. Actively managed the day to day functions of the medical centers employee / labor relations, benefits administration, compensation, and annual salary review processes. Served as a primary resource to managers and supervisors in the sourcing selection and hiring of all facility new hires. Provided interpretation and application of HR policies, Union Contracts and other state and federal laws. Handled employee grievances, performed formal investigations and responded to all employment issues generated by both management and staff.Key Results:Improved recruitment efficiencies by streamlining the employment hiring processes which reduced the hiring process and new hire on-boarding timeframe from 11 days to 5 days.Re-negotiated contracts with external staffing ageencies and reduced service fees by 10%.Led the facilities HR efforts to successfully pass the hospitals "The Joint Commission" regulatory compliance audit without any deficiencies or recommendations.

Fremont, California, Us

Responsible for providing human resources support for the facility, which included but was not limited to policy administration, compensation administration, sourcing and recruitment, conduction general new employee orientations, communicating employee benefit information, responding to request for employee information, administering and providing guidance and consultation during benefits annual open enrollment, maintaining the Human Resources HRIS data base, organizing and tracking annual required employee training program and ensuring that the Human Resources function was conducted in a legally-compliant manner.Key Results:Revised, published and distributed employee handbook.Implemented new annual performance evaluation rating system.Co-facilitated and led the facilities annual merit and salary merit increase process.Successfully facilitated annual harassment training sessions for facility management team.

Managed and coordinated the daily activities of the Human Resources Department. Provided direct advice to senior management to create HR policies and procedures, coached front line supervisors on best practices to enhancing employee performance, promoted the development of a new training incentive program and facilitated the creation of a training matrix. Key Results:Designed and executed the District's first on-line annual employee performance evaluation process. Resulting in a 97% participation and completion rate. Reduced annual recruiting budget by $30,000 by eliminating non essential career fairs previously attended.Successfully resolved 2nd Step salary dispute grievance with Local 3 Business Agent and Pre-Cast Manager.

Educated managers and provided support to 350 staff associates on HR Policies, plans, programs, practices, process and tools (i.e., employer relations, harassment training, investigations, and grievance resolution).Key Results:Promoted the development of a new 30 & 60 day performance management assessment. Negotiated contract to implement the company's first English as a second language program.Successfully worked with Sr. Leadership team to develop strategies to avoid unionizing efforts.

Developed and enforced policy and procedures, managed projects, and provided guidance to approximately 1600 staff members including direct reports, union and non-union employees, assigned personnel, corporate senior management, corporate attorneys, the Litigation Department, Contact Service Centers and the Claims Resolutions Contact Centers personnel.Key Results:Facilitated implementation of Alternative Workweek Scheduling.Developed career path/succession program to improve employee engagement and retention.Partnered with Litigation Attorney that successfully settled mediation grievance against company.

Mba, Business Administration

Bachelors Of Arts, Sociology