Mark Chivers Email & Phone Number

Over 20 years’ experience as the senior responsible officer for IT in a combination of emergency, marine and government services. Reporting to board level and working closely with Exec and Non-Exec directors plus many years’ experience of developing and delivering IT Strategies to meet business objectives. Excellent track record of using technology to drive and support organisational change. Extensive experience of managing information security and with a deep understanding of how to maintain compliance without impacting on business delivery. Experience of managing highly skilled, multi-disciplined teams over multiple sites. Includes managing critical 999 systems with high resilience and 24x7 cover.Key Skills/Achievements:• Development of IT Strategies and roadmaps to deliver business value including Cloud adoption, mobile working, Office365, thin client, MDM, EDRMS, e-Forms & workflow• Developing IT security policies and practices to meet regulation and compliance (ISO 27001, NHS, PSN)• Driven forward an Electronic Patient Clinical Record project to implementation within 18 months. Innovative approach using Apple iPads as front line personal issue devices• Proven project management skills • Development and management of SLAs and service metrics to monitor/improve performance• Management of £4.4m revenue IT budget and £5m capital programme.• Excellent stakeholder and supplier management skills• Operates effectively as part of the senior management team to ensure co-ordinated achievement of corporate objectives• ITIL V3 Foundation certificate in Service Management• Delivered BYOD policy to reduce desktop infrastructure spend• Deployed MDM tools for control of corporate tablets (iPad) and smartphones.• Delivered the IT fit-out of new HQ and managed the migration of all IT infrastructure with no business downtime• Deployed ITIL service management processes and service deskActively looking for interesting opportunities anywhere within the UK

Listed skills include Infrastructure, Itil, Change Management, It Service Management, and 23 others.

• 

  Bosworth College