Ensuring customer success across Telepin's product offerings.

Manage the Telepin Development Team and optimize and enhance the Telepin MFS database.

Oracle CGBU Cloud Native EnvironmentWorking in an Agile development environment, coordinate the activities of a team of cloud architects investigating and deploying technologies for the Oracle Bare Metal Cloud.Agile stories were tracked via Jira and issues documented in Confluence.Technologies included Elastic Search, Log Stash, Kibana, X-Pack, Grafana, Beats, Kafka, InfluxDb, Redis, and Linux.

Oracle CGBU Operational Support Systems Performance ProjectsLead a team of internationally-based Performance Analysts. Manage Oracle Communications OSS performance projects and relate the findings to Oracle Communications customers.- provide benchmarks for various OSS products coded in Java, C, C++, on top of WebLogic Server and Oracle Databases (some using RAC). Various OS (Linux, Solaris, ASM, HPUX)- DBA support for the performance team databases (Oracle 10g, 11g, 12c) - tuning, configuration, patching, installation, etc.-standardize performance regression tests for OSS products, including Performance Reports formats- deliver performance regression reports, and investigate observed deviations for root causes. - profile existing OSS applications in production and make recommendations as to OS, DB, storage, and network configuration and tuning. - Analyze SQL statements using OEM and AWR.- act as Scrum Master for a development team working on an internal performance analytics product. Team members spanned the globe. Technologies included Oracle DB 10g, 11g, 12c + RAC, Oracle WebLogic Server 8, 10, Oracle Fusion Middleware 12c, RHEL, OEL, Solaris, ASM, HPUX.

Oracle CGBU Operational Support Systems Performance ProjectsLead and mentor a group of skilled Performance Analysts.

Working as a performance analyst, in the Oracle Communications Global Business Unit, on OSS product performance and scalability.Orchestream was acquired by MetaSolv in January 2003, and MetaSolv acquired by Oracle in February 2007.- took on Team Lead responsibilities in August 2010- established standardized performance regression tests for three disparate OSS products.- composed standardized regression test reports for Senior and Product Management consumption, leading to customer presentation

same position as at CrossKeys - we got acquired and down-sized. Part of the role became helping keep the Kanata office open by making sure we retained existing customers and looking for inexpensive ways to make product enhancements.

Set technical direction, interface with customers on technical issues, help solve difficult product-related problems, look for performance enhancements and make tuning recommendations. Provide technical product advise to Director/VP of development.- DBA support for development team: composing SQL statements, tuning recommendations, debugging DB issues.- Design new product data models and make recommendations on existing data models with respect to tuning and security.-manage DB vendor (Informix) relationship with CrossKeys

Prepare new application development projects for the development, implentation, and maintenance stages by making platform, RDBMS, data modeling, interface, and infrastucture recommendations.

DBA: support up to 25 application application development groups in RBC Systems. Provide guidence on data modeling, operational support procedure relating to DB platform, conduct beta tests on new RBMDS releases and assist Techincal Planners and Architects in making recommendations.