The job is a direct support role focusing on two elements: Reconciling reports to invoices and ensuring all proper reporting needs have been noted and met; and taking weekly data sets from different stakeholders and compiling monthly reports.

Accomplishments: Successfully migrated the Record to Report EMEA Back Office process from Shared Services Center in Bucharest, Romania. Successfully implemented a change in the process of booking prepaid insurance to properly record the accruals and prepayments to the correct accounts.Countries specifically handled are the United Kingdom, Ireland, and South Africa.• Performed monthly closing activities. This includes monitoring of Prepaid Insurance, including the booking of monthly amortizations; Booking accrual for travel and entertainment expense; Booking intercompany net sales reclass; Posting Accounts Payable debit balance and Accounts Receivable credit balance reclass, posting VAT reclass, clearing finished goods and goods-received-invoice-received (GRIR) accounts, and Processing AP/AR/GRIR revaluations;• Performed monthly accounts reconciliation for more or less 122 accounts;• Performed monthly review of GRIR accounts;• Performed monthly review of Manual Journal Entries (MJE); and• Performed Ad Hoc requests from the counterparts.

Accomplishments: Rating of 2+ (1 as the highest). Assumed a bigger role and were able to handle 3 contractors. Initiated and implemented an evergreen process in updating the respective process documentation of the team. Supported various team's initiatives. Escalated an unusual issue amounting to $8K, which alerted the business consultant and prevented an issue to occur. Completed a reconciliation clean-up for a customer account involving 662 SAP open items amounting to $62K.• Ensured that General Ledger (GL) accounts were reconciled on a quarterly basis in accordance with the established FSS guidelines.• Monitored whether proper Trace and Escalation procedures have been followed after the initial reporting of unresolved IT-related issues.• Prepared monthly Credit Card Accounting Reports. This includes preparation of the monthly Sales Reports, monitoring of profit and loss, monitoring of the team’s performance based on the current Service Level Agreement (SLA) and issues monitoring.• Performed batch postings. The batch (transfer) postings is a process of transferring batch sales to the correct account owner, batch sales posted to the incorrect account usually occurs when there is a divestiture or acquisition of stations.• Ensured that the team is in compliance with the PCI standards and conducted training to the team for the reminders and new updates. The PCI standard is a proprietary information security standard for organizations that handle branded credit cards from the major card schemes including Visa, MasterCard, American Express, and Discover. • Performed trend analysis. Advised the Treasury Department for any significant change in the standing forecast based on 4-week trend analysis.• Summarized and reviewed the incidents/near misses of the team for the month by exercising root-cause analysis (RCA).• Supervised the activities of the contractors hired by the team. Ensured that mailbox tickets received are matched within the SLA.

Accomplishments: Rating of 1 (1 as the highest); Promoted to one PSG higher. Successfully completed the Process Documentation Update project assigned to me by developing a strategy to get maximum output from the team despite the various ongoing issues/ initiatives/ deadlines. Identified and implemented process improvement resulting in FTE savings of 0.68%. Initiated and implemented the revised 'Station Correspondence' template by applying my key takeaways from the Effective Business Writing training. Volunteered to assist in the MSSP Project of the Receivables Team when the project needed more people to help out in the reconciliation.Provided high-quality services to America's Products - Card Operations by processing credit card disputes and issuing companies' requests/queries on a timely, accurate basis and cost-effective manner.• Verified that all auto job entries assigned to my desk were successfully posted (settlement).• Posted manual journal entries accurately within the SLA (chargebacks).• Provided tickets/relevant documents to customers/issuing banks (retrieval requests).• Solved credit card customers’ disputes for everyone’s satisfaction (incoming chargebacks).

Accomplishment: Rating of 4 (5 as the highest), with a total of 148 CPE credits.Participated in audit engagements and other Firm activities under the supervision of more experienced staff members, at the same time provides guidance to less experienced staff members auditing different industries, such as manufacturing, power, logistics and retail.