Mark Cignarale Email & Phone Number

Montgomery, Tx, Us

Houston, Texas, United States

Oversee the accounts of various coolant distributors in the southwest United States. Offer customer service and technical support to customers regarding coolants and coolant management within the metalworking industry. Also offer online or in person training of proper coolant management.

Ocala, Florida

Contracted out through a number of websites to write articles for web pages that will generate increased viewership and interest in a variety of subjects. Sites include BitTrauma.net,Blogmutt.com, Medium.com, Wordpress.com, among others. Networking, being involved on social media as well as keeping up to date on news and information within a variety of subject fields is paramount. Navigating a variety of differing word processing submission processes as well as quickly learning new technology and terminologySuccessfully networking and making new contacts within varying industriesReceiving review materials from companies to be able to write articles and reviews about their products more effectively Open to constructive criticism and always willing to adhere advice as well as implementing said advice in future endeavors Access to high quality photography equipment as well as video producing software to create multimedia projects swiftly

Rochester, New York

Oversaw a multitude of Frontier communications buildings throughout the continental United States. Monitored security cameras at many of those locations as well as checking in on an hourly basis with Security officers on site. Assisted these guards should any issues arise ; they were tasked to call myself or my partner on duty. Learned to use three different security system programs to operate doors, cameras, lighting and emergency fire alarms and suppression systems. Regularly went on patrol of various Frontier sites within Rochester as well as responding to problems when they arose via company truck. Documented incident reports as well as nightly camera reports notifying superiors and technicians of any suspicious activity as well as documenting broken or faulty cameras. Worked with a partner at all times within the Security Operations Center. When on patrol or securing a singular site I worked alone. Primarily worked overnights from midnight to 8am. Required to dress professionally as well as maintain an aura and look of professionalism at all times to better represent the company.

Rochester, New York

Oversaw the raw seafood department at Palmer’s Market. Responsibilities included: Ordering all seafood products for business and personal customer requests, preparing orders for customers over the phone and in person, the cutting, cleaning and preparing of raw fish, having an extensive knowledge on seafood including country of origin, method of capture and best way to prepare a meal. Made displays and signs for sale items and all department specific products. Checked sales reports often and based sale items for the week upon what was available and would potentially be a hot seller for the week. Conducted and led inventory for Seafood department and Meat department at the end of each month. Overseeing of general associates as well as their training in a raw foods department. Providing excellent customer service and showing respect to all customers. Preparing and serving cooked samples for customers, dealing with general issues of the store including looking over sales reports, suggesting sale items, dealing with employee issues, etc. Communicating with other team leaders and management on a constant basis to create a better work environment. General cleaning procedures. Some security type functions including locking up the store for the evening, monitoring security cameras and being vigilant in observing customer behaviors for potential theft. Suggested and Implemented an Employee of the Month recognition and reward for outstanding employeesImplemented a system of simplification. Organized every item and product in the department with labels so things would not get lost or misplaced. Every item had a home. Above and beyond customer service. Assisting disabled customers to their vehicles, loading large and heavy orders for customers into their vehicles. Always would attempt to satisfy a customer’s request. If I was not able to, I would make sure to call the customer to notify them.Decreased shrink or waste and increased sales for the department two-fold.

Rochester, New York

Oversaw seafood department, had to have extensive knowledge on all types of seafood and how to prepare various dishes. Prepared ready to cook meals for customers, cleaning and cutting of raw fish. Cooking of various seafood items for customers. Fry Cook on Fish-Fry Friday’s, needed to be quick and able to handle many orders, cleaned out fryers, general cleaning procedures for department.Often worked alone, so I was required to solve problems by myself. This led to a lot of report writing to indicate to the next employee what had occurred during my shift. Training of other employees in areas of Seafood and raw food preparation and safety. Cooking and providing samples for customers on specific sample days.Light security type duties including locking up cases at night, monitoring suspicious customer behavior and notifying asset protection or a supervisor of said suspicious activity.Ordered seafood for the department when the manager was not working. Set up displays for sale items, made signs and labels for products within the department. Worked with manager and sometimes alone on monthly inventory of the department. AccomplishmentsOutstanding customer service, received many compliments and had many customers who specifically desired to deal with me only to solve a problem.Enthusiastic member of the sampling team. Would excite fellow team members in meetings and inspire them to have fun in their job and enjoy what they are doing and that positivity would spread to others. Trained extensively in food safety and preparing of various types of meats and seafood.

Rochester, New York

Prepared and cooked pizza and other meals for customers, Took orders over the phone for customers, Delivered food orders to customers, Made dough in mornings for daily use, monitored temps of all raw foods, general cleaning procedures, dish washing, training of new employees, advising supervisors on what items I needed or were short on for ingredients. Delivered large orders to schools on certain days of the week. Once a month, participated in taking inventory of the restaurant inventory. Light security type duties including locking up the store at night, arming the security system, checking for suspicious behavior or vehicles in the parking lot, calling police if a customer became unruly.Recipient of the “Production Employee of the Year” award for four years, from 2006-2009.Served as Head cook. Was often tasked by supervisors on training and proper conduct for new employees. Capable of working alone under stressful conditions as well as working well with a team of people, designating roles for everyone to take to accomplish the job as quickly and efficiently as possible.

Rochester, New York

Worked as a waiter for weddings as well as playing the role of host for multiple parties. Also worked as a dishwasher.

History

Diploma With Advanced Placement Distinction In English, History, Government And Economics, General Studies

Activities and Societies: Football Team

Associate'S Degree, Social Sciences

Activities and Societies: Breakfast Club