Mark Claffey work email
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Mark Claffey personal email
I am a sales professional with 6 years of management experience, 6 years sales experience, and account management seeking to strengthen your team. I am an individual with a track record of driving results, improving efficiencies, and increasing sales. I am a self-motivated individual who consistently exceeds goals and expectations set by management. I have led a 5-7-person sales and customer service team, working directly with the Store Manager and District Manager to improve the underachieving store to become top 25% of the country consistently. Within KeyBank I am the operations specialist for the branch who prepares employees and the branch for audit. Working in a training branch I am tasked with educating new employees around systems, procedures, compliances, and regulations.
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Client Relationship AssociateKey WealthDenver, Co, Us -
Client Relationship AssociateKey Private Bank Sep 2023 - PresentDenver, Colorado, United States -
Financial Wellness ConsultantKeybank Dec 2021 - Sep 2023Denver, Colorado, United StatesFinancial wellness consultant looking to expand client relationships and bring new business to the company. Operations specialist and extensive on-site training for new employees. -
Assistant Sales ManagerColorado Countertops Inc Feb 2020 - Dec 2021Aurora, Colorado, United StatesActs as client advocate for B2B and direct customers. Works with internal departments to ensure that client needs are understood and satisfied. Assist with making sales, handling client complaints, collecting and analyzing data, and improving the overall customer experience.Manage a sales team of 4 to develop a business plan that covers sales, revenue and expense controls. Act as an escalation path for customers to find resolutions in relation to scheduling, fabrication/installation discrepancies, delay in product delivery, and service and warranty issues.Act as liaison between site supervisor and production line to ensure product meets the customer specifications. Prioritizes manufacturing process flows with maximum efficiency, by balancing production needs with available resources to avoid interruption, delay, or stress.Review orders on every countertop project to ensure accuracy and reduce waste. Prepare takeoff forms for countertop projects including various material types and accessories. -
Retail Sales SupervisorSprint Jun 2018 - Feb 2020Promoted within 1 2/2 years from retail consultant to sales supervisor. Manage sales consultants, 2-7, on the sales floor to help close sales by coaching consultants to solve problems and address any issues as they arise.Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practice for both consumer and business accounts.Inventory Management by conducting weekly and monthly counts effectively reducing shrink and theft in the store. Execution of employee management by completing schedules with 100% coverageManaging company initiatives and metrics, which allowed me to monitor behaviors, coach and develop performance opportunities to ensure success for the company and employees alike - written and tracked via Merced Systems MyMetrics.Store operations management with a proficiency in RMS Front office and Back office, e-ticket, GST, and Microsoft Excel Macros supplied by Sprint.
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Retails Sales ConsultantSprint Nov 2017 - Jun 2018Greater Denver AreaCash handling, daily cash counts, verification of deposits, CVF filingSale of cellular devices and accessories to business and consumers, proficiency in pricing on merchandise and service plans. Manage accounts both business and consumer.Restricted key Holder status - giving access to safe codes and keys to business and trusted with opening and closing stores.
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Catering Event ManagerBistro Boys Catering Jun 2016 - Sep 2017Aurora, ColoradoManaged diverse teams of up to 30 individuals with varying roles and levels of responsibility for both corporate and private events. As a direct result of my leadership skills, 92% of the events managed by me had a perfect customer satisfaction rating. Directed team with setup and tear downs, efficiently flipping areas in less time than allotted.Ensured customers were satisfied with the quality of the products and atmosphere through use of my effective questioning and active listening skills.”Helped negotiate menu, pricing, location with customers to ensure an truly enjoyable experience.
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Banquet CaptainThe Makoy Center Jul 2013 - Jun 2016Hilliard, Ohio, United StatesManaged a team of 10-30 for high end corporate events that involved catering, music, set up and tear down specified by the clients. Dealt directly with clients planning events to ensure satisfaction.
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Personal Banker IiU.S. Bank Aug 2014 - Oct 20154485 Refugee Road Columbus, Oh 43232Assisted local customers with daily financial needs including but not limited to; check cashing, deposits, withdrawals, opening various accounts, taking applications for credit cards, auto loans, home loans, offered simple financial advice, assisted with saving accounts, worked with local businesses and their accounts. Tasked as a key holder with full access to the safe, opening and closing the branch. -
Shift ManagerAdvance Auto Parts Feb 2013 - Oct 2014N. High Street- Columbus OhioSales representative and supervisor tasked with inventory management of over 4000 unique car parts and accessories. Took orders from local repair shops, built relationships within local community, sold car replacement parts. -
Warehouse AssociateFireproof Records Center Jun 2005 - Aug 2009Grove City, Ohio, United StatesWarehouse associate designated to find confidential documents within boxes stored on shelves, retrieve, and prepare for delivery. Pulled boxes weighing 10-75 pounds, stacked and prepared for delivery. Upon receiving deliveries scan in inventory, and place within warehouse allocating each unit to a specific location electronically.
Mark Claffey Skills
Mark Claffey Education Details
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Business, Management, Marketing, And Related Support Services -
Music Teacher Education -
Franklin Heights High SchoolHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Mark Claffey
What company does Mark Claffey work for?
Mark Claffey works for Key Wealth
What is Mark Claffey's role at the current company?
Mark Claffey's current role is Client Relationship Associate.
What is Mark Claffey's email address?
Mark Claffey's email address is ma****@****int.com
What schools did Mark Claffey attend?
Mark Claffey attended Southern New Hampshire University, Capital University, Franklin Heights High School.
What skills is Mark Claffey known for?
Mark Claffey has skills like Customer Experience, Sales, Management, Problem Solving, Easily Adaptable, Instruction.
Not the Mark Claffey you were looking for?
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1gmail.com1 +174038XXXXX
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Mark Claffey
Ipswich, Ma3aol.com, comcast.net, trilliumflow.com4 +178164XXXXX
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