Mark Clate Email & Phone Number

Denver, Co, Us

United States

With a strong background in Pre-Sales Enablement Training and Partner Relationship Management, I have a proven track record of driving revenue growth and enhancing customer engagement. I have developed comprehensive training programs for sales teams, optimized partner-facing presentations, and implemented new service programs to expand revenue streams. Acting as the primary liaison for partner technical teams, I have facilitated training sessions, managed escalations, and organized… Show more With a strong background in Pre-Sales Enablement Training and Partner Relationship Management, I have a proven track record of driving revenue growth and enhancing customer engagement. I have developed comprehensive training programs for sales teams, optimized partner-facing presentations, and implemented new service programs to expand revenue streams. Acting as the primary liaison for partner technical teams, I have facilitated training sessions, managed escalations, and organized collaborative events to promote product awareness. Additionally, I have led C-Level Business Planning sessions, implemented sales force dashboards for data-driven decision-making, and provided technical expertise for joint solution briefs. Through mentoring and oversight, I have nurtured the professional development of team members while fostering a culture of collaboration and excellence. Show less

My expertise lies in enabling and empowering reseller sales teams to effectively promote and sell Securonix NextGen SIEM technology. Through conducting field enablement sessions and contributing to the development of technical channel programs, I ensure alignment with product updates and market demands. I have created and facilitated Capture the Flag events, coordinated solution proposals, and provided technical demonstrations to strategic partners, showcasing the capabilities of the Securonix… Show more My expertise lies in enabling and empowering reseller sales teams to effectively promote and sell Securonix NextGen SIEM technology. Through conducting field enablement sessions and contributing to the development of technical channel programs, I ensure alignment with product updates and market demands. I have created and facilitated Capture the Flag events, coordinated solution proposals, and provided technical demonstrations to strategic partners, showcasing the capabilities of the Securonix platform. With a deep understanding of Securonix technology, I support partners and customers in navigating its features and limitations. Managing key partner relationships within the Channel across the US, I focus on the technical aspects of pre-sales activities to drive success and revenue growth. Acting as a trusted advisor, I provide valuable input to improve sales strategy and actively implement defined processes, fostering long-lasting relationships with partners and customers alike. Show less

In my role as a leader within the Security Operations Center (SOC) team, I have successfully managed and motivated employees, administered programs, and cultivated a positive work environment. By developing job descriptions and career paths, providing training and mentoring, and conducting tabletop exercises on incident response methodologies, I have ensured the proficiency and readiness of my team. I have implemented strategic direction for the SOC Analyst team, established clear guidelines… Show more In my role as a leader within the Security Operations Center (SOC) team, I have successfully managed and motivated employees, administered programs, and cultivated a positive work environment. By developing job descriptions and career paths, providing training and mentoring, and conducting tabletop exercises on incident response methodologies, I have ensured the proficiency and readiness of my team. I have implemented strategic direction for the SOC Analyst team, established clear guidelines and processes for incident response, and collaborated with cross-functional teams to streamline response activities. Additionally, I have served as the responsible party for resolving escalations, liaised with the Security Content team, and maintained cohesiveness between multiple teams and SOC Analysts. Through oversight on client projects, peer reviews, and assistance in pre-sales activities, I have contributed to successful client engagements and business development efforts, while maintaining high service levels and quality standards. Show less

Greater Denver Area

In my role as a Principal Security Consultant, I have played a pivotal role in streamlining delivery processes, fostering team collaboration, and maintaining high standards of quality and consistency in client deliverables. Through the development of templates and checklists, I have ensured efficiency and uniformity in our delivery approach. By facilitating team meetings and conducting peer reviews, I have promoted communication, collaboration, and knowledge sharing among SIEM delivery… Show more In my role as a Principal Security Consultant, I have played a pivotal role in streamlining delivery processes, fostering team collaboration, and maintaining high standards of quality and consistency in client deliverables. Through the development of templates and checklists, I have ensured efficiency and uniformity in our delivery approach. By facilitating team meetings and conducting peer reviews, I have promoted communication, collaboration, and knowledge sharing among SIEM delivery consultants. Additionally, I have established strategic partnerships with technology vendors, tracked certifications, and provided training and mentorship to consultants to ensure proficiency in SIEM technologies. As an escalation point, I have addressed client concerns and provided guidance to resolve issues effectively. Through technical vetting of new hires and subcontractors, I have maintained technical proficiency and upheld company standards. Furthermore, I have provided oversight on SIEM projects, engaged in scoping and demonstrating SIEM products' capabilities, and acted as a primary resource for delivering SIEM Summit offerings, contributing to successful client engagements and fostering confidence in our solutions. Show less

Greater Denver Area

As the Director of Managed Security Services at a cloud security startup, I played a pivotal role in establishing and scaling a 24/7 Managed Security Services Provider (MSSP) SOC, leveraging LogRhythm as the backend SIEM. Through the development of comprehensive procedures and policies, I ensured adherence to industry standards and best practices, laying the foundation for operational excellence. Additionally, I contributed to strategic decision-making and business growth initiatives by… Show more As the Director of Managed Security Services at a cloud security startup, I played a pivotal role in establishing and scaling a 24/7 Managed Security Services Provider (MSSP) SOC, leveraging LogRhythm as the backend SIEM. Through the development of comprehensive procedures and policies, I ensured adherence to industry standards and best practices, laying the foundation for operational excellence. Additionally, I contributed to strategic decision-making and business growth initiatives by creating ROI models and finance forecasts, providing valuable insights into investment opportunities and revenue projections. In pre-sales engagements, I demonstrated technical expertise and effectively communicated the value proposition of MSSP services to potential clients, driving business development efforts. I implemented seamless onboarding procedures for new clients, ensuring alignment with service level agreements (SLAs) and security requirements. Furthermore, I streamlined the proposal process by designing and building Statement of Work (SOW) templates tailored to client needs, and I acted as the lead engineer for vendor management, establishing and maintaining relationships with technology vendors while ensuring compliance with service agreements and performance standards. My contributions were instrumental in establishing the startup's presence in the managed security services market and driving its growth trajectory. Show less

In my role as a Principal Security Application Engineer, I've successfully optimized sales and support processes through effective leadership of a team of engineers, resulting in increased efficiencies and heightened customer satisfaction. I have led numerous installations and migrations of QRadar and LogRhythm platforms, ensuring seamless transitions and minimal operational disruptions. Additionally, I've played a key role in the creation, implementation, and testing of use cases for SOC and… Show more In my role as a Principal Security Application Engineer, I've successfully optimized sales and support processes through effective leadership of a team of engineers, resulting in increased efficiencies and heightened customer satisfaction. I have led numerous installations and migrations of QRadar and LogRhythm platforms, ensuring seamless transitions and minimal operational disruptions. Additionally, I've played a key role in the creation, implementation, and testing of use cases for SOC and NOC, addressing compliance, operational, and forensic requirements. As overseer of SOC analyst activities for co-managed SIEM platforms, I've managed threat detection, investigations, and remediation of security and operational events, ensuring robust defense against cyber threats. Furthermore, I have provided technical support in complex engagements as a Sales Engineer, contributing to scoping, architecture, and documentation processes. Through the establishment of Subject Matter Expert roles and the implementation of standardized documentation templates, I've fostered specialization, knowledge transfer, and improved communication within the team. Show less

In my role, I have been instrumental in installing, deploying, and configuring multiple SIEM products, including LogRhythm, QRadar, and LogLogic, to ensure optimal performance and security for clients. Providing TIER 3 technical support to over 150 customers, I have resolved complex issues and ensured high levels of customer satisfaction. Additionally, I have conducted training sessions and implemented encryption products for various clients, ensuring proper usage and compliance with security… Show more In my role, I have been instrumental in installing, deploying, and configuring multiple SIEM products, including LogRhythm, QRadar, and LogLogic, to ensure optimal performance and security for clients. Providing TIER 3 technical support to over 150 customers, I have resolved complex issues and ensured high levels of customer satisfaction. Additionally, I have conducted training sessions and implemented encryption products for various clients, ensuring proper usage and compliance with security protocols. Managing, configuring, and implementing corporate security policies to meet HIPAA, FISMA, and GLBA standards, I have ensured adherence to regulatory requirements across software suites and appliances. Successfully planning and executing out-of-state data center moves, I have minimized downtime and ensured seamless transitions for clients. I have also maintained and updated Windows Server environments to ensure stability and security across systems. Leading log management upgrades for numerous customers, I have coordinated schedules and completed upgrades within specified timelines. Installing and configuring backup environments, including Backup Exec and SonicWall CDP, I have ensured data integrity and disaster recovery capabilities for clients. Moreover, I have created and implemented Training PC imaging solutions, streamlining deployment processes for training purposes. Through my support of a wide range of security solutions for a large customer base and implementation of corporate backup solutions for multiple environments, I have consistently delivered effective solutions to meet client needs while upholding security and compliance standards. Show less

Configured test lab environment for OS role out.Main Point of contact for all new software and hardware specification requirements.Telephone / Desktop support for over 2500 employees across the country.Main Point of contact to Vendors for repairs.Co-Wrote New Hire manual as well as other technical Extensively involved in training of new support personal.Created and Maintained Queries in Heat Tracking System needed for Management required stats.Lead Point of contact… Show more Configured test lab environment for OS role out.Main Point of contact for all new software and hardware specification requirements.Telephone / Desktop support for over 2500 employees across the country.Main Point of contact to Vendors for repairs.Co-Wrote New Hire manual as well as other technical Extensively involved in training of new support personal.Created and Maintained Queries in Heat Tracking System needed for Management required stats.Lead Point of contact within IT group for MS Office support. Show less

Contracted as a primary resource for multi-software based conversion.Supported and converted over 500 users from Word Perfect to Word XP.Played an intricate role in the training and conversion of users from GroupWise to Outlook XP.Designed website for external access to Web Based Email.Created Outlook based projection and video equipment tracking system.Created graphic designs and video clips for training as well as websites.