Mark Clate Email & Phone Number

Denver, CO, US

United States

With a strong background in Pre-Sales Enablement Training and Partner Relationship Management, I have a proven track record of driving revenue growth and enhancing customer engagement. I have developed comprehensive training programs for sales teams, optimized partner-facing presentations, and implemented new service programs to expand revenue streams..

My expertise lies in enabling and empowering reseller sales teams to effectively promote and sell Securonix NextGen SIEM technology. Through conducting field enablement sessions and contributing to the development of technical channel programs, I ensure alignment with product updates and market demands. I have created and facilitated Capture the Flag.

In my role as a leader within the Security Operations Center (SOC) team, I have successfully managed and motivated employees, administered programs, and cultivated a positive work environment. By developing job descriptions and career paths, providing training and mentoring, and conducting tabletop exercises on incident response methodologies, I have.

Greater Denver Area

In my role as a Principal Security Consultant, I have played a pivotal role in streamlining delivery processes, fostering team collaboration, and maintaining high standards of quality and consistency in client deliverables. Through the development of templates and checklists, I have ensured efficiency and uniformity in our delivery approach. By.

Greater Denver Area

As the Director of Managed Security Services at a cloud security startup, I played a pivotal role in establishing and scaling a 24/7 Managed Security Services Provider (MSSP) SOC, leveraging LogRhythm as the backend SIEM. Through the development of comprehensive procedures and policies, I ensured adherence to industry standards and best practices, laying.

In my role as a Principal Security Application Engineer, I've successfully optimized sales and support processes through effective leadership of a team of engineers, resulting in increased efficiencies and heightened customer satisfaction. I have led numerous installations and migrations of QRadar and LogRhythm platforms, ensuring seamless transitions and.

In my role, I have been instrumental in installing, deploying, and configuring multiple SIEM products, including LogRhythm, QRadar, and LogLogic, to ensure optimal performance and security for clients. Providing TIER 3 technical support to over 150 customers, I have resolved complex issues and ensured high levels of customer satisfaction. Additionally, I.

Configured test lab environment for OS role out.Main Point of contact for all new software and hardware specification requirements.Telephone / Desktop support for over 2500 employees across the country.Main Point of contact to Vendors for repairs.Co-Wrote New Hire manual as well as other technical Extensively involved in training of new support.

Contracted as a primary resource for multi-software based conversion.Supported and converted over 500 users from Word Perfect to Word XP.Played an intricate role in the training and conversion of users from GroupWise to Outlook XP.Designed website for external access to Web Based Email.Created Outlook based projection and video equipment tracking.