Mark Clinton Email and Phone Number
Mark Clinton work email
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Mark Clinton personal email
Mark Clinton phone numbers
Seasoned professional with extensive experience in many facets of hospitality, including operations, project and financial management.Well developed leadership and interpersonal communications skills; deal effectively and work in concert with corporate, lateral, administrative and staff, technical personnel, vendor/suppliers and a diverse/select customer base.Highly motivated and able to coordinate and execute multiple management activities within complex, deadline-oriented objectives.Guest service, results and revenue-oriented; committed to promoting integrity, professionalism, and displaying a strong drive for continuous improvement.
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Area Vice President & General ManagerHri Lodging Jul 2022 - PresentHouston, Texas, United States
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General ManagerHri Lodging Feb 2018 - Jul 2022Sheraton Brookhollow, Houston, Texas
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General ManagerMagnolia Hotels Jul 2017 - Dec 2017Houston, Texas Area -
Hotel ManagerMagnolia Hotels Jun 2014 - Jul 2017HoustonHotel Manager – May 2014 - Present• Provide overall leadership, guidance, and direction to the hotel management team and strive to provide the highest quality in standards and service. Ensuring quality and consistency in product and service to meet and exceed company standards• Communicate effectively with owners, clients, corporate management, and support staff• Responsible for overall operation of the hotel. Responsible for expense and payroll management for the entire hotel. • Point person on the hotel’s Strategy team to set rates and Revenue manage the hotel’s inventory (Centralized Revenue Management). Quote group and catering rates for the Sales team• Two stints as acting Sales Director while hotel searched for a replacement. Conducted daily review and analysis of potential group and catering business• Responsible for developing the hotel’s annual budget and subsequent monthly forecasts• Personally involved in the talent development of my management team and line associates
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Director Of RoomsMagnolia Hotels Jun 2014 - Jun 2015Houston, TxResponsible for the management of the hotel’s rooms operations including, front office, housekeeping, laundry, guest services, valet, and security• Responsible for managing expenses and controlling payroll. • Responsible for developing the Hotel's annual budget• Personally involved in the talent development of my management team and line associates Revenue Manage hotels rates and inventory daily to maximize revenue
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Director Of OperationsHyatt Westlake Plaza Jan 2013 - May 2014Westlake Village, Ca• Responsible for the management of the hotel’s rooms operations including, front office, housekeeping, laundry, guest services, valet, security and reservations• Ensuring quality and consistency in our product and service to meet and exceed Hyatt standards• Responsible for managing expenses and controlling payroll. Have maintained a 76% profit every month• Key member of the hotel’s Strategy team to set rates and Revenue manage the hotel’s inventory• Responsible for developing the Rooms Division annual budget• Personally involved in the talent development of my management team and line associates
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ManagerHyatt Hotels Corporation 2003 - 2014 -
ManagerHyatt Hotels Corporation 2003 - 2014
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Assistant Rooms ExecutiveHyatt Regency Scottsdale Sep 2011 - Jan 2013Scottsdale, Az• Responsible for the management of the hotel's rooms operations • Coach and counsel rooms managers to meet Hyatt's standards in service • Handle guest issues and complaints • Assist Rooms Executive with budgeting and revenue strategies for 2012 and 2013 budgets• Communicate all corporate Hyatt directives and promotions to rooms management team • Ensure rooms division staffing levels are sufficient to meet guest needs and payroll is with-in budget
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Front Office ManagerHyatt Regency Scottsdale Resort And Spa Mar 2010 - Sep 2011Scottsdale, Az• Responsible for the management of the hotel's front office operations • Coach and counsel associates to meet Hyatt's standards in service • Handle guest issues and complaints • Assist revenue manager in selling strategies and create specific promotions to increase revenue and sell out hotel • Communicate all new programs, promotions and group specific information clearly to front office staff to ensure guest satisfaction • Ensure staffing levels are sufficient to meet guest needs and payroll is with-in budget
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Front Office ManagerHyatt Regency San Francisco Mar 2008 - Mar 2010San Francisco, Ca• Responsible for the management of the hotel's front office operations • Coach and counsel associates to meet Hyatt's standards in service • Handle guest issues and complaints • Assist revenue manager in selling strategies and create specific promotions to increase revenue and sell out hotel • Communicate all new programs, promotions and group specific information clearly to front office staff to ensure guest satisfaction • Ensure staffing levels are sufficient to meet guest needs and payroll is with in budget
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Guest Service ManagerHyatt Regency San Francisco Mar 2007 - Mar 2008Hyatt Regency San Francisco• Manage bell staff, doorman staff, concierge and Regency Club staff • Coach and counsel associates to meet Hyatt's standards in service • Assist front office manager in coverage of management shifts, handling guest concerns and coaching staff • Lead role in the transition to the newly renovated Regency Club. Design, layout, set up and preparation of the Club to ensure a smooth grand opening and proper staffing
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Executive HousekeeperHyatt Regency San Francisco Jan 2006 - Mar 2007San Francisco• Responsible for overall cleanliness of 802 guestrooms and all public lobby areas • Coaching and counseling associates to meet Hyatt's standards in service • Manage union issues between staff and hotel • Lead role in the transition to Hyatt Grand beds in all 802 guestrooms • Lead role in contracting a new linen company for laundry of hotel's sheet and towels • Lead role in contracting a new laundry service for guest and staff laundry and dry cleaning • Won 2006 Hotel Manager of the Year award
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Assistant Executive HousekeeperHyatt Regency Waikiki Sep 2005 - Jan 2006Honolulu, Hi• Assist Executive Housekeeper with tasks and projects associated with the cleanliness of the hotel guestrooms and public area's • Maintain a sufficient linen inventory and budget • Maintain supply and purchase of all guest supplies to run the housekeeping operation
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Hotel Project ManagerHyatt Regency Waikiki Mar 2003 - Oct 2005Honolulu, Hi• Complete the Hotel's ten year Capital Plan and submit to owners for approval • Completion of all FF&E and owner funded capital projects for 2004 and 2005 fiscal years • Complete 1230 guestroom renovation including scheduling of construction, purchasing of FF&E, procurement of all good and supplies needed, and contracting of all sub-contractor trades
Mark Clinton Skills
Mark Clinton Education Details
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Hotel, Motel, And Restaurant Management -
Business Administration And Management, General
Frequently Asked Questions about Mark Clinton
What company does Mark Clinton work for?
Mark Clinton works for Hri Lodging
What is Mark Clinton's role at the current company?
Mark Clinton's current role is Area Vice President & General Manager, Sheraton Brookhollow.
What is Mark Clinton's email address?
Mark Clinton's email address is mc****@****att.com
What is Mark Clinton's direct phone number?
Mark Clinton's direct phone number is +180828*****
What schools did Mark Clinton attend?
Mark Clinton attended The Ohio State University, The Ohio State University - The Max M. Fisher College Of Business.
What skills is Mark Clinton known for?
Mark Clinton has skills like Hotel Management, Hospitality, Hotels, Hospitality Industry, Rooms Division, Resorts, Customer Service, Guest Service Management, Hospitality Management, Pre Opening, Revenue Analysis, Property Management Systems.
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Mark Clinton
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