Event, Behind the Scenes, Real Estate, Architecture, and Nature Photography

Utilize Blackbaud Raiser’s Edge to maintain the agency’s donor database: update donor records with new donations, generate timely correspondence related to donations, and update donor contact information as required. Coordinate donation processing with the accounting department to ensure balanced financials upon posting. Document and record in-kind donations, for client needs, professional services and silent auction items for major events. Execute queries against the donor database to satisfy financial and budgeting requests, for the Fund Development organization. Prepare and issue year-end tax information for major donors.

Reporting to the Vice President of Development, coordinated the development and implementation of fraud and identity solutions, assisting clients in making sound decisions related to consumer identification during account acquisition and maintenance interactions.

Reporting to the Director of Development, managed multi-location development and support of fraud and identity products and services.

Reporting to the Director of Repeatable Solutions, coordinated on-site and offshore development staff for the deployment of CRM products and services.

Short-term consulting engagements

Reporting to the Director of Project Management, led multiple systems installation and upgrade projects averaging $4 million with an emphasis on bug free, on-time completion.

Reporting to the Director of Data Management, implemented an enterprise data warehouse architecture, with a project budget of $10 million, supporting over 300 corporate associates in marketing, merchandising, allocation, and replenishment.

Pioneered business intelligence and data warehousing practice for professional consulting services. Created an approach for delivering immediate value in the short term while developing infrastructure necessary for long term business intelligence strategies.

Reporting to the Directory of Merchandising Systems, defined a long-term decision support strategy for data repositories and applications, providing merchants with analytical tools to help grow their business.

Supervised six systems analysts and programmers in maintaining store-unique regular and promotional pricing forecasting, allocation and replenishment interface systems.

Planned, developed and implemented training programs for merchandising systems users maintaining appropriate training materials and procedure manuals for existing and new applications for 120 newly hired associates and coordinated continuing education for the merchant organization.

Supervised six replenishment merchandisers and directed weekly analysis and distribution programs providing inventory analysis to management, buyers, advertising and marketing associates.

Managed merchandise marketing and presentation to maximize sales and margin and participated in implementing the initial computerized inventory control system.