Mark Collen Email & Phone Number

Durban, Kwazulu-Natal, South Africa

• Managed to grow retained earnings by 820% within a 16-month period.• Developing and executing business strategies to achieve short and long-term goals.• Developing and implementing business plans to improve cost-efficiency.• Overseeing the company's business operations and financial performance. • Ensuring company policies and legal guidelines are clearly communicated.• Assessing, managing, and resolving problematic developments and situations.• Managing and planning the company’s budget.• Ensuring expertise and effectiveness across operating platforms.• Creating financial reports.• Driving employees and leading performance reviews.• Initiating better business practices.• Overseeing all marketing and advertising functions.

Durban Area, South Africa

Summary of Positions Held: Operations Manager and Shareholder; Branch Manager; Manager - Insurance Department; Finance and Insurance Manager – Finance Department; Marketer and Manager - Document Collection Department.• Managing department personnel and overseeing daily operations.• Ensuring quality service, customer satisfaction and a positive work environment.• Managing and providing leadership to line managers and department personnel. • Ensuring compliance with company human resources management policies.• Developing, implementing and reviewing operational policies and procedures.• Assisting HR with recruiting when necessary.• Promoting a company culture that encourages top performance and high morale.• Overseeing budgeting, reporting, planning, and auditing.• Ensuring all legal and regulatory documents are filed.• Monitor compliance with laws and regulations.• Supporting worker communication with the management team.• Overseeing all marketing and advertising functions. • Managing income of funds against sales.• Managing all advertising functions. • Arranging vehicle finance for customers.• Dealing with all the Finance Houses and signing financial contracts.• Creating our own Insurance wording.• Creating Electronic Platform of which I took into the market.• Promoting our companies’ products.

Bachelor Of Commerce - Bcom, Marketing/Marketing Management, General

Matric (With An Exemption)

Activities and Societies: • Elected on Students Executive Council • Elected on School Chamber of Commerce • Captain of Cricket and Golf Team