Mark Connaughton Ieng Miet Email & Phone Number

Belfast, Gb

Technical• Facilitator of change and improvement. Define and drive projects in line with the strategic delivery of the RP6 IT & Change programme in regards to asset systems• Enforce and update network policies and processes for effective data management, system governance and data processing• Advise and train peers on risk management in Maximo including identification and briefing of key risks associated with the maintenance of accurate network asset records through the application of relevant network policy and procedures• Liaise with customers/stakeholders, managing complaints and demonstration of resolution power preventing future complaints• Clear understanding of the model and record relationships to the physical network that they represent, including its assets, technical specifications, connectivity and operations• Prepare system status and team performance reports and present them to management within established timeframes using agreed business reporting tools• Ensuring clear communication between the team and key stakeholders is maintained to troubleshoot issues and align business requirements when required• Act as Maximo Subject Matter Expert (SME) and data steward to determine the information standards and requirementsManagerial• Ensure team and peers are updated with any developments in the system• Setting challenging targets and dealing with any underperformance within the team• Monitor and sample team work to ensure data quality is maintained.• Encourage and promote staff progressions to maximise the capability and strength of the team• Processing all staff performance reviews within established timeframes, monitoring progress and managing targets through regular 1-1’s• Maintain a culture of continuous development of processes, quality, efficiency and effectiveness.• Forecasting resourcing requirements within the team against workload and feeding this into the updating of Assets Systems & Data Business Plan

Belfast, Northern Ireland, United Kingdom

Providing ongoing technical support for asset system enquiries and developing the next generation of asset management system for the electrical distribution and transmission network.· Developing the Business Case for the Asset System upgrade requiring close liaison with multiple facets of the business include; legal, finance, project management, engineering, assets, and HR. · Delivering the asset system upgrade project to the company by acting as the point of contact between the company and the contractors providing the upgrade. As part of this role I am consulted at every level of development from asset hierarchy to user training. It also includes the defining of system requirements derived from the needs of the business and the companies data strategy.· Responsible for the development and reporting of a Graduate Engineer. This includes weekly coaching and mentoring and monthly performance appraisals. I also report on their performance directly to the executive.· Leading a project to replace paper asset record forms with new electronic ones that will be available across remote and office based IT equipment. As part of this project I headed user feedback forums to establish the user requirements. I have worked closely with development of the forms themselves and am responsible for delivering the training to the company which includes a training video and help document.· System administrator responsible for responding to all system enquiries. I am in regular contact with the companies IT consultancy, providing fixes and solutions to bugs within the system.· I act as deputy to the System Owner in they're absent, taking on all their responsibilities. Specifically I oversee all asset system projects and administration. As such, I keep myself appraised of all developments in the department to ensure my effectiveness in carrying out the additional responsibility when required.

Belfast, Northern Ireland, United Kingdom

Lead a newly formed team of multi-disciplined System Administrators to update the NIE network asset systems from job certificates produced on site.· Established the teams ways or working to ensure safety sensitive data was analysed, processed and submitted efficiently. This included a high emphasis on quality assurance through team audits whilst managing a large workload in a high tempo environment.· Created a culture of self responsibility within the team with a focus on quality work whilst regularly reviewing the working process for continuous improvements.· Responsible for the development and reporting of the entire Administration Team. This includes monthly coaching, mentoring and performance appraisals. I am also responsible for the hiring of new staff when required, writing the job specification and determining the interview selection criteria.· Achieved and exceeded all personal and Team KPIs within the first 4 months of being in the position which include; reduced a company wide backlog in asset records by 90% (60% target), maintained a record update time of within 3 days (5 day target), improved data quality on the system by addressing known issues achieving a data quality score of 85% (target 80%).· Liaised closely with the Depot and shift managers to refine the process of collecting data from engineering works and communicating them to the Admin team. This included the retrieval of historic records that had not been received to date and the updating of new records. · Chaired the office Employee Engagement organisation and sat on the company Employee Engagement Board. This function enabled me to be a direct link between my colleagues and the executive, providing early feedback to the executive on intended policy changes that ranged from Pay increments to COVID protocols. In this position I was also able to promote innovative ideas to the executive having a positive input into policy.

Supporting the Royal Navy by fulfilling a range of engineering employment requirements including; supervisory roles, coaching and mentoring, training, policy development, and consultancy roles.· Provided vital insight and management into a research project for Submarine Command looking at the training received by engineers with regards to project management and maintenance periods. Through research into policy and interviews with personnel I produced a well received report containing concise short and long term recommendations for improvements.· Act as the Leadership Development Officer for the local Royal Navy Reserve Unit, coordinating leadership training alongside coaching and mentoring in preparation for individuals to attend milestone leadership courses.

Mcta, Hmnb Portsmouth

Conduct and oversee all Communication and Weapon system trials and quality assurance of new equipment installations as a leading member of an independent quality assurance team.· Lead a team of highly experienced engineers through various assurance activities in support of the Royal Navy's commitment to remain at the forefront of technological advance within defence.· Conduct explosive magazine inspections, providing assurance to the MOD that vessels are safe to retain explosives onboard and are adhering to safety justifications, enabling them to support global operations.· Supervise weapon firings at the British Underwater Test and Evaluation Centre providing assurance of the weapon system certification process which forms a vital element of a submarine's pre-deployment training. This included providing oversight to programme boards in support of the ongoing torpedo upgrade project, a high profile and priority Naval project within the Ministry of Defence.· Instigated and conducted a review into the evolving cyber threats to submarine combat systems and the impact on engineering assurance. Recommendations were presented to senior management and have influenced policy across all Royal Navy assurance activities, helping to safeguard Royal Navy computer systems against future cyber-attacks.· Managed significant manpower vacancies within the department, often taking on additional responsibilities to prevent a lapse in productivity and output. Whilst maintaining assurance activities across the submarine fleet, wider submarine personnel were made available to support ongoing national tasking.

Hms Astute

ASTUTE class submarine systems engineer delivering the 4 pillars of Operational Capability to the Captain (Manpower, Equipment, Training and Sustainability).· Managed a team of 30+ engineers, technicians and communication specialists ensuring the successful delivery of Operational Capability during periods of tight deadlines and manpower shortages. This included leadership coaching and mentoring which successfully created an environment that encouraged personal development and promotion.· The point of contact within the department for managing safe systems of work, managing Permit to Works and Risk Assessments across multiple work streams and involving several complicated and varying risks to personnel and environmental safety.· Supported the installation, trials and operation of a new combat system, requiring frequent review of operating procedures and collating feedback to the design authority and industry partners on defects and limitations, allowing for success on operations.· Managed large work packages for defects and equipment modifications, requiring close project management with regular key stakeholder meetings. The delivery of work packages on time was a result of effective communication and close liaison with all sectors within the Ministry of Defence and industry partners.

Hms Astute

ASTUTE class submarine communications engineer delivering the 4 pillars of Operational Capability to the Captain (Manpower, Equipment, Training and Sustainability).· Line manager for members of the Communications section, including leadership coaching and mentoring, successfully developing personnel to promotion.· Supported the installation, trials and operation of a new communications system, requiring frequent review of operating procedures and collating feedback to the design authority and industry partners on defects and limitations, allowing for success on operations.· Led the implementation of a new IT system onboard including installation, organisational migration, and administration. Solely responsible for developing the business continuity plan and information management plan, enabling effective administrative functions onboard in support of operations and maintenance periods.

Hms Audacious - Barrow-In-Furness (Bae Systems)

Deputy head of a newly formed Weapon Engineering department overseeing the BAE Systems ASTUTE class submarine build project. Witnessed assurance activities, conducting the acceptance of submarine systems, and liaising closely with BAE Systems project managers as a critical link in the reporting of project progress to the wider submarine enterprise.· Created the Submarine's Information Management Plan and IT Security Policy, liaising closely with the Ministry of Defence and BAE Systems security organisations to ensure that the policies met with both organisations guidelines. During the annual security inspection, both policies received high praise for accuracy and currency whilst maintaining a level of flexibility that allowed routine admirative work to continue.· Established and chaired the monthly Deputy Heads of Department meeting that delivered the Submarine's short to medium programme for the Captain. Held overall responsibility for implementing any actions that came from subsequent briefs to the department heads and Captain.

Hms Astute

Received leadership and management training focused on understanding; project management, engineering management, departmental charge, and change management.Received training required to conduct naval officer duties including; military skills, maritime engineering principles, nuclear systems training, and submariner qualification.

The Metropolitan, Uxbridge

The Priory, Wellingborough

Overstone Manor, Northamptonshire

Northampton, United Kingdom

Bachelor Of Engineering - Beng (Hons), Electronic And Electrical Engineering, 2:2 Hons

Activities and Societies: Rugby League, Ultimate Frisbee

Master Of Science - Msc, Engineering/Industrial Management, Merit

DIssertation explored the evolving Cyber threat to military systems and the impact these threats have to engineering and quality assurance.