Mark Conner Email & Phone Number
@vodafone.com
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Who is Mark Conner? Overview
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Mark Conner is listed as Senior Service Delivery & Project Delivery Manager based in Bearsted, England, United Kingdom. AeroLeads shows a work email signal at vodafone.com and a matched LinkedIn profile for Mark Conner.
Mark Conner previously worked as Head of Service Central Government at Fournet Teechnologies and Service Operations Manager at Fournet Technologies.
Email format at vodafone.com
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About Mark Conner
I am a passionate and energetic customer focused senior services manager with a strong and pragmatic hands on leadership style. Expertise in the Telecommunications market with leading and delivering Unified Communications and Contact Centre solutions. Accomplished at operating in a fast moving and constantly changing environment with a can do attitude. I have highly developed leadership skills with a proven track record of managing and developing high performing teams. An insightful individual with an enquiring mind and the confidence to readily engage and manage the expectations of key stakeholders at all levels quickly gaining their trust and respect.Key SkillsLeadershipService Delivery ManagementCustomer Relationship ManagementCustomer Success and RetentionBusiness OptimisationProject and Programme Delivery
Listed skills include Pre Sales, Managed Services, Service Delivery, Management, and 22 others.
Mark Conner work experience
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Service Operations Manager
Head Of Professional Services For Central Government At 4Net Technologies
Consultant
Channel Services Director
Through key channel partners I led the design, delivery and support of all Unified Communications and Contact Centre projects and services to their end customers. I was accountable for growing the product and services revenues and the retention of existing customer support contracts
Client Services ( Contractor )
I led the delivery and support of Unified Communications and Contact Centre projects and Services to existing and new customer accounts whilst identifying opportunities for growth in professional and managed services.
Head Of Deliver ( Professional Services )
Leader of the Unified Communications and Contact Centre Professional Services teams reporting to the Managing Director of the Division.I managed and led teams of Technical and Service Design Consultants, Programme and Project Managers, Contact Centre Specialists, Implementation Specialists and Transition Managers.I was accountable for the delivery and commercial performance of all projects and programmes.
Head Of Commercial Delivery & Service Delivery Management
As part of the Senior Management Team I had accountability for the Unified Communications and Contact Centre Professional Services resources through the project lifecycle and in life service delivery performance. I managed and led teams of Technical & Service Consultancy and Design Architects, Programme and Project Managers and Service Delivery Managers.
Head Of Pre Sales Technical Services & Support
I led a team of 40 Pre Sales Solution Architects through 4 direct reports to support the sales cycle in the scoping and design of Unified Communication solutions.
Head Of Service Delivery – London & South East
As the Regional Head of Service Delivery I had accountability for the delivery and support of all contractual services to the area customer base.I led a department of multi disciplined technical teams through 12 direct reports that in addition covered the Centralised Management Alarm Centre and the on site resources for a major global account customer.
Service Delivery Manager
I managed the implementation and in life support of a new telephony network to the London HQ of Marks & Spencer.Additionally I led the rollout out of cordless telephony to over 300 UK and Ireland stores and provided support to new projects across EMEA.
Frequently asked questions about Mark Conner
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What is Mark Conner's role at their current company?
Mark Conner is listed as Senior Service Delivery & Project Delivery Manager.
What is Mark Conner's email address?
AeroLeads has found 1 work email signal at @vodafone.com for Mark Conner.
Where is Mark Conner based?
Mark Conner is based in Bearsted, England, United Kingdom.
What companies has Mark Conner worked for?
Mark Conner has worked for Fournet Teechnologies, Fournet Technologies, Preferred Business Solutions Ltd, Connect Managed Services, and Pc-1.
How can I contact Mark Conner?
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What skills is Mark Conner known for?
Mark Conner is listed with skills including Pre Sales, Managed Services, Service Delivery, Management, Telecommunications, Unified Communications, Voip, and Solution Architecture.
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