Mark Converse Email & Phone Number

Chicago, Illinois, Us

I am a Microsoft trainer and advocate. I travel to different locales for training and sales events. I assist sales reps with new knowledge about Microsoft products and aid customers in finding the best solution for them. I have represented many products including Windows, Office, Surface and Xbox.My job responsibilities included the following-Drive sales of Market Managers through sales training and performance management. -Manage assisted sales representatives in retail environments.-Help train new market managers in market and through online training.-Present to external stakeholders on product updates and how to drive the business in large and small group setting-Influence retailers based on alignment to client’s top priorities-Establish and built relationship with key personnel including management to help drive sell through.-Setup product launch events showing the latest and great from Microsoft.-Responsible for keep expense budgets and travel-Willing to be very flexible based on client needs -Interact with customers to influence point of sale through demos and qualifying-Maintained client retail visual merchandising standards-Travelled for industry shows representing the client-Top performer, exceed yearly goals by 10% to 20% over individual goals. -Regularly exceeded sales goal by minimum of 50% through training and sales-Responsible 17+ MM in sales yearly.

Chicago, Illinois, Us

Special Project Manager- Costco border project- Managed 5 weekend warriors in selling Microsoft at top 5% Costco location- Responsible for onboarding/offboarding of team members- Lead weekly calls on wins, challenges and overall sales responsibilities of all team members- Virtual and in store audits to help coach weekend warriors to success- Exceeded expectations by 10% above client expectations- Helped pivot team during beginning of covid pandemic to help with other retailers

Chicago, Illinois, Us

I am a Microsoft trainer and advocate. I travel to different locales for training and sales events. I assist sales reps with new knowledge about Microsoft products and aid customers in finding the best solution for them. I have represented many products including Windows, Office, Surface and Xbox.My job responsibilities included the following-Manage assisted sales representatives in retail environments-Present to external stakeholders on product updates and how to drive the business in large and small group setting-Influence retailers based on alignment to client’s top priorities-Establish and built relationship with key personnel including management to help drive sellthrough-Setup product launch events showing the latest and great from Microsoft-Responsible for keep expense budgets and travel-Willing to be very flexible based on client needs -Interact with customers to influence point of sale through demos and qualifying-Maintained client retail visual merchandising standards-Travelled for industry shows representing the client-Top performer, typically top in my region-Regularly exceeded sales goal by minimum of 50% through training and sales

Chicago, Illinois, Us

I am responsible for training and selling/supporting Microsoft at retail.-I have exceeded sales and compliance KPIs every month of the last four years.-I strive to learn and become more for the client to bring more value to internal and external stake holders.-I am fully trained on how to use Windows 7, 8.1 in diverse or homogenous environments.-I have conducted over 200 small one to many trainings and over 160,000 one on one session at retail.-I have created numerous creative solutions when the prescribed fix to a problem didn't work.

Basking Ridge, Nj, Us

I am responsible for supporting indirect sales at national retailers.-Training sales associates on all company products.-Selling all company products.-Reporting competitive issues and general customer feedback.

El Segundo, California, Us

I am responsible for developing relationships with retail big box locations at the field level. This includes customer interactions, training store personel and maintaining the client's retail presence at a high level.

St Louis, Missouri, Us

I work as a field trainer in Telecommunication call centers supporting a primary client. I drive sales and keep the product top of mind. I also report issues and barriers to sales on a daily basis. I also have helped conduct quarterly trainings around the country with smaller clients along with conducting new client trainings.

St Louis, Missouri, Us

I worked on behalf of a multi billion client with training retail associates on the subscription product.

* Responsible for daily sales of territory call centers.* Increased daily sales through contests at all levels of my call centers.* Responsible for training in individual, small group and large groups settings.* Conducted many new client trainings throughout the country.

* Responsible for maintaining retail merchandising for DIRECTV.* Created and maintained non-paid incremental presence throughout retailers that I was assigned to service.* Developed retail relationships that helped to increase DIRECTV sales.* Conducted 25 trainings either in small or large group formats over 23 months with DIRECTV program.

Chicago, Illinois, Us

* Responsible for maintaining and managing displays and communicating the importance of displays to retail stores.* Maintaining and adding non paid for incremental presence in all retailers which increases the success of both the program I work with and Activision.* Increasing knowledge of Activision titles and the advantage of Activision product releases over the competition.* Placing POP and adding Activision presence in all retailers I support

* Setup and maintained functional layouts according to agreements between Eastman Kodak and store retailer.* Knowledgeable about strengths and weaknesses of both competitive and Kodak products.* Used my product knowledge to overcome objections of Kodak products versus competitors.* Creative in implementing unorthodox solutions for POP and displays when normal solutions would not work.* During my tenure I was able to increase sales in; 40% each year I was working for the program.* Mentor to 5 other reps in different parts of the Country. Helped them with suggestions and strategies to help Kodak win at retail!