Mark Cooper Email & Phone Number

Atlanta, Georgia, United States

Delta Mechanical - Mesa, AZ

• Assigned as a Full Charge Bookkeeper to assist the accounting department in the following areas:
• Assisted Chief Financial Officer with analysis and reconciliation of bankruptcy claims and general ledger accounts including submitting reconciliation reports to CFO for review, using Excel and SAP Business One.
• Assisted Controller with processing of accounts receivable check posting and research of discrepancies through SAP One Business software.

Phoenix, Arizona Area

Contractor at MUKAI, GREENLEE & CO. Assigned as an Accounting Assistant Analyzed client audit data using Excel pivot tables and V-Lookups

Mesa, Arizona

• Hired, trained, and managed Box Office staff for effective performance of day-to-day duties and use of ticketing system
• Supervised customer complaints and resolutions in a professional manner
• Prepared daily sales reports, box office statements and reconciled theater events
• Managed and prepared all incoming cash receipts and reports for nightly deposits with Finance department
• Generated and managed creation of events, reports and ticket inventory within ticketing system
• Communicated effectively through verbal communication and reporting, on performance counts and sales, with all departments: Executive Management, Sales, Marketing, Finance, Restaurant and Kitchen

Tempe, AZ

• Responsible for reviewing collection calls and submitted paperwork by people with defaulted student loans
• Reviewed calls to insure that collectors followed set guidelines and procedures mandated by the company and Department of Education
• Submitted paperwork determined monthly payment programs that clients were entered into. Paperwork had to meet guidelines.
• Reported pass/fail findings into spreadsheet for collectors and their supervisors to review to follow up on for any missing information or paperwork

Mesa, Arizona

• Processed ticket sales and managed customer records within ticketing database
• Printed tickets and patron rosters for will call
• Ran end of day reports to close out the box office and serving staff and prepared nightly deposits
• Provide quality customer service and correct information to patrons.

Phoenix, Arizona Area

• Maintained current eligibility records through adding, updating or terminating member
• Monthly reconciliation and balancing of group accounts
• Researched discrepancies through various in-house systems and communication with customers
• Cleaned up of outstanding A/R balances with aging reports
• Maintained strong communications with customers
• Collections of unpaid balances and premiums from customers

Vienna, Virginia

• Responsibilities centered on proper and timely payment of the agents in our individual sales offices for settled properties, rentals/leases, agent reimbursements and referrals.
• Worked directly with the office administrators of 14 sales offices to process incoming paperwork.
• Daily printing of commission checks as generated electronically by parent company (NRT) in New Jersey.
• Processing incoming escrow by depositing into company accounts, maintaining escrow paperwork on file and issuing overage and interest checks as necessary.
• Processed accounts payable and accounts receivable invoices sent in from each sales office.
• Maintained daily list of all work submitted to NRT for purpose of tracking incoming checks.

Accounting, B-Average

Accounting 1 & 2, Microsoft Access 1&2, Macro & Microeconomics, Business Ethics

Accounting And Finance