Mark Cooper Email & Phone Number

Bloomfield Hills, Mi, Us

River Rouge, Michigan, United States

Educated and introduced over 150 high school students into the Esports and Gaming culture. • Coordinated 5 high school teams within various Esports game titles to embrace new forms of teamwork and strategies in professional play. • Implemented brand development practices which include experience with OBS, StreamLabs, CPU Building, Twitch Streaming, Youtube, Graphic design, Social Media Marketing, SEO, Google Analytics, Physical Health, Professional Gaming.• Orchestrated and presented live stream and in-person seminars at video game conventions with 20k attendants about STEM and Esports Curriculum.• Twitch Affiliate and sponsored by Black Twitch Program. • Semi- Professional Player for MLG (2007-2012); Halo 2, Halo 3 FFA.• Semi- Professional GameBattles Player/ Coach (2010-2013); Halo 2, Halo 3, Call of Duty Modern Warfare 3.

Detroit, Michigan, United States

Sourced, negotiated contracts, and coordinated logistics for high-profile guests, including voice actors, artists, and industry professionals, ensuring a diverse and engaging lineup. - Facilitated guest schedules, including panels, autograph sessions, and special appearances, maintaining clear communication to optimize their experience and satisfaction.- **Event Coordination:** - Planned and executed various convention events, from opening ceremonies to main stage panels, ensuring smooth operations and adherence to timelines. - Collaborated with vendors, volunteers, and venue staff to manage event logistics, including setup, breakdown, and real-time troubleshooting, enhancing attendee experience. - Implemented new registration systems that streamlined attendee check-in processes, reducing wait times by 40%.- **Media and Marketing:** - Developed and managed social media campaigns, increasing follower engagement by 60% across platforms such as Twitter, Facebook, and Instagram. - Created and distributed press releases, media kits, and promotional content, effectively raising awareness and boosting attendance by 30% over three years. - Coordinated with local and national media outlets to secure coverage, including interviews, articles, and live segments, enhancing the event's visibility and brand recognition.- **Guest Relations:** - Provided exceptional hospitality services, handling guest accommodations, transportation, and special requests, ensuring a memorable and stress-free experience. - Acted as the primary point of contact for guests, resolving any issues promptly and professionally, resulting in a 95% guest satisfaction rate. - Organized exclusive VIP meet-and-greet sessions, fostering a positive and engaging environment for guests and attendees alike.

Detroit, Michigan, United States

Organizing and attending promotional and performance events • Providing clients with information about new promotional opportunities and current events • Composing visual and instrumental presentation/music production, digital marketing, social media, SEO and daily marketing campaigns. • Planning publicity strategies and marketing that grow fan bases organically.

Auburn Hills, Michigan, United States

Handle heavy call volumes to satisfy customer expectationsUsing Salesforce & Microsoft Teams to be more engaged within the company . Cold calling, warranty documentation, email lists and consistent follow up are a factor.

Livonia, Michigan, United States

Demonstrated and explained Software products to customers: Microsoft Office, Anti-Virus products, Quicken, QuickBooks, Microsoft Works, and Operating Systems;(Windows XP- Windows 10). • Virus Removal, Data Recovery, and Operating System Installation for P.C and MAC. • Restores residential and commercial electronics (P.C/MAC etc.)that have been damaged by fire, water, mold, lightning.

Directed a rough estimate of 7,000 consumers to our location to distribute samples of our new advertised product.Recorded and compiled different sorts of data for marketing research of the tested product.Organized fellow employees to properly execute impeccable customer service and satisfaction.

Completed and Graduated from the Walt Disney college program In January 2011.Persuaded the Wayne State School of Business to support our company. Promoted our company’s internship throughout the entire Wayne State university campus.Organized various events to promote our company such as information tables and supplying marketing tactics for students to apply.

Master'S Degree, Secondary Education And Teaching

Bachelor Of Science, Business Administration; Marketing