Organizational management professional with extensive experience building and leading high-performance teams that surpass sales goals, improve processes and achieve increases in both profitability and customer satisfaction. Maintain full profit and loss (P&L) responsibility. Establish long-term strategic goals and oversee day-to-day operations of organizations with multiple functions and departments. Create and implement marketing and advertising programs, and spearhead rebranding and expansion efforts. Hire and train sales personnel while initiating and guiding quality improvement and customer satisfaction programs. Spearhead efforts to increase profitability and reduce expenses. Establish and maintain relationships with vendors, manufacturers and financial institutions. Manage personnel matters, including compliance issues.