Mark Coulter, Mir, Chrl, Ctmp Email & Phone Number

Canada

Ottawa, Ontario, CA

Ottawa, Ontario, CA

Newmarket, Ontario, CA

Responsible for the end-to-end talent management lifecycle including talent attraction, selection, on-boarding, performance management, succession planning, learning & development, leadership development and recognition.

Ottawa, Ontario, CA

Responsible for the implementation of competency-based management and HR solutions for public and private sector clients including; Stantec, Ottawa Art Gallery and Canadian Agricultural Human Resources Council.

Toronto, Ontario, CA

• I built the Talent Management and Organizational Development Function by creating a new team of 5, establishing processes, and launching global programs for the 7500+ employees, addressing business needs and optimizing.
• Delivered a re-engineered employee survey program to 6000+ employees across 10 North American plants, analyzing the results and delivering key insights to management in 5 business days.
• Spearheaded the creation of an innovative 90-day onboarding program, engaging the employee through the full hiring process, optimizing the process, and educating managers on the process.
• Overhauled the performance management process by changing the focus to a process lite/conversation heavy philosophy, developing a user-friendly, one-page form to align employee behaviours with business objectives and.
• Led the centralization of the Talent Acquisition Function, developing recruitment processes, implementing metrics, establishing evaluation criteria, and launching an Internal Job Posting process, leading to a reduction.
• Created a strategic partnership with UOIT to champion diversity in our engineering team through the development of a pipeline of entry-level engineering candidates through their 𝘞𝘰𝘮𝘦𝘯 𝘪𝘯 𝘌𝘯𝘨𝘪𝘯𝘦𝘦𝘳𝘪𝘯𝘨 initiative.

Toronto, Ontario, CA

• Blue-Mark Management Consultants combine strategy facilitation and organizational change experience with practical and proven consulting approaches to help leaders focus, align, and implement solutions to maximize.
• Worked onsite at CIBC to support the HR policy development, organization design, and change management initiatives as part of their agile transformation core team.

Boucherville, Québec, CA

• I initially served as Director of Talent Planning and later relocated to Boucherville, QC as the Senior Director, Talent Acquisition & Development. I was tasked with the company-wide, culture transformation following.
• Built a new Talent Centre of Excellence to support the combined Lowe’s and RONA organization, comprised of 28,000 employees across 450 stores nationwide, designing the 1st formal strategy, objectives, and metrics.
• Instituted the 1st employee survey for the post-acquisition Lowe’s and RONA enterprise, issued in English and French.
• Managed the culture integration process including conducting a benchmark survey, working with leadership to review gaps/ strengths, and developing plans to transition to the desired future state.
• Drove the creation of the post-acquisition employer value proposition and facilitating cross-functional working group/focus group dialogue.► 𝘋𝘪𝘳𝘦𝘤𝘵𝘰𝘳, 𝘛𝘢𝘭𝘦𝘯𝘵 𝘗𝘭𝘢𝘯𝘯𝘪𝘯𝘨
• Oversaw the Talent Centre of Excellence for a workforce of 10,000+ across 50+ stores within a high-growth environment.

Mississauga, Ontario, CA

• I oversaw the development and implementation of talent management, employee engagement, and organizational development strategies for the national retail pharmacy chain. I'm proud to highlight the following.
• Directed the Talent Acquisition and Organizational Development teams, partnering with the business to build a strategic talent plan for 450 stores and 8,600 employees across Canada.
• Developed a formal Talent Acquisition roadmap to benchmark and improve the function.
• Oversaw the creation of a candidate pipeline, developing relationships with PharmD programs, in order to attract and retain high performing Pharmacy talent.► 𝘋𝘪𝘳𝘦𝘤𝘵𝘰𝘳, 𝘖𝘳𝘨𝘢𝘯𝘪𝘻𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘋𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵
• Created and implemented a new integrated talent program that included a leadership model, performance management, talent review, and succession management processes to align with new organizational strategy and values.
• Developed and executed a new engagement strategy as well as the company’s 1st engagement survey, all in only 6 weeks.

Guelph, Ontario, CA

• Similar to my role at McCain, I stepped into the newly created role of Manager, Organizational Effectiveness at Sleeman. Defining the role and building it from the ground up, I successfully navigated the unique.
• Designed and implemented a new employee engagement strategy, "𝘉𝘳𝘦𝘸𝘪𝘯𝘨 𝘢 𝘊𝘶𝘭𝘵𝘶𝘳𝘦 𝘰𝘧 𝘚𝘶𝘤𝘤𝘦𝘴𝘴,” including training 300 managers across the organization.
• Crafted the framework and launched the 𝘑𝘰𝘩𝘯 𝘚𝘭𝘦𝘦𝘮𝘢𝘯 𝘜𝘯𝘪𝘷𝘦𝘳𝘴𝘪𝘵𝘺 across Ontario, Quebec, and Western Canada.

Toronto, ON, CA

• I relocated to Florenceville, NB to serve in the newly created role of Director of Organizational Effectiveness & Learning at McCain Foods. I was responsible for talent programs and the creation of foundational.
• Partnered with the Foodservice Sales Team to launch and measure the impact of the 𝘔𝘤𝘊𝘢𝘪𝘯 𝘞𝘢𝘺 𝘰𝘧 𝘚𝘦𝘭𝘭𝘪𝘯𝘨 program on performance and behaviours.
• Launched the 𝘔𝘤𝘊𝘢𝘪𝘯 𝘓𝘦𝘢𝘥𝘦𝘳𝘴𝘩𝘪𝘱 𝘗𝘳𝘰𝘨𝘳𝘢𝘮 in Canada as part of the corporate learning and development strategy.

Camden, NJ, US

• I originally joined Campbell as HR Manager at their Listowel Plant, earning promotions to Manager, Talent Development, and then Group Manager, Organizational Effectiveness & HR. I orchestrated all talent management.
• Producing top-quartile Gallup employee engagement survey results with scores in the 90th percentile.
• Reducing time-to-offer by approximately 10-15% through streamlining of the salaried recruitment process.
• Launching the new 𝘊𝘢𝘮𝘱𝘣𝘦𝘭𝘭 𝘜𝘯𝘪𝘷𝘦𝘳𝘴𝘪𝘵𝘺 learning and development program across the organization.
• Achieving 100% top talent retention and 97% overall employee retention after developing and implementing a talent management strategy that leveraged new organizational vitality scorecards and metrics.

Toronto, Ontario, CA

As a part-time professor, I taught Strategic Human Resources Planning to business and HR students at Humber College.

Master'S Degree, Industrial Relations

Post-Graduate Diploma, Human Resources Management

Bachelor'S Degree, Psychology