Mark Covington Email & Phone Number

St. Louis, Mo, Us

Greater St. Louis

M&R helps non-profits find the edge they have been searching for. From strategy, to fundraising, to operations, we can truly help transform an organization. Re-imagineering the current status into a future destiny is our forte. M & R provides a continuum of expertise in; fundraising campaigns, organizational assessments, operations improvements, strategic planning, board and leader development, feasibility studies, and stakeholder planning.The firm works with a broad spectrum of non-profit enterprises including the health care, social service and faith based organizations. M & R is a social entrepreneurial firm that offers;+ Organizational assessment and planning: business, strategic, operational, infrastructure, market, networking, collaborations, and culture transitions.+ Hands-on coaching, project management, and interim management for organizations in crisis, turnaround, or transition to a new direction.+ Board, leader, executive, physician, staff, culture formation+ Fundraising, capital campaigns, community development, feasibility studies, retreat planning, and interim fundraising managementM & R consulting services are based on real, live, hands- on experiences and successful track records as organization leaders, interim executive, project management, and consulting.

Greater St. Louis Area

Recruited as startup project developer, consultant, strategist, organizer to translate the vision of the Archbishop of St. Louis Diocese to provide free healthcare to poor and uninsured in the most rural recesses of the Archdiocese beginning in Washington County Missouri. Animated the mission. Galvanized plan to create healthcare delivery model centered on fixed site/ mobile medical van clinics. Goals to improve access to care for poor, reduce poverty, improve social services outreach, impact opioid addiction.+ Performed: in depth demographic and feasibility analyses; due diligence for clinic site and mobile medical van. Developed and initiated strategic, operational, and financial plans to create a platform for delivery of medical care, social services and clinic operations and systems.+ Developed collaborations with: major St Louis area health systems (SSM, Mercy, Ascension) for sponsorships and partnerships for EPIC EMR, medical referrals, hospital services, ancillary care services, administrative services.+ Collaborated with Archdiocese Executive departments for telecommunications and data capacity, marketing and communications, fundraising, and major donor prospects+ Negotiated acquisition of mobile van+ Collaborated in establishment of fixed site clinic+ Initiated community relations outreach.+ Planned for transition of project to operational status.

Washington Missouri

Executive Team Leader / VP Mission Integration for merged Hospital and Clinic System with $280M revenues, hospital and ancillary departments, 74 medical clinics with 120 integrated physicians, 2500 co-workers. Key responsibilities entailed mission integration, formation, workplace spirituality and chaplaincy, community health planning/benefits, patient relations, clinical and organizational ethics, and McAuley rural health clinic. Managed $6.5M budget and 51-member team. + Led culture integration for merger of hospital and medical clinics system.+ Provided ongoing leadership formation for boards, executives, physicians, emerging leaders, and co-workers. Architected and managed ongoing monthly formation for 74 medical clinics.+ Transformed patient relations through metrics and competition among departments to turn around hospital patient satisfaction performance from bottom tier of 31 mercy hospitals to top 10% in 10 months. Initiated Concierge program.+ Transformed McAuley Rural Health Clinic into the only fully comprehensive, medical home model in Mercy Health System serving the rural poor and uninsured. - Grew clinic from 16,000 to 27,000 patient encounters in 2 years. Added behavioral health and dental service lines to adult, pediatric and women’s health service lines.- Strategized mechanisms to ensure long term financial sustainability of Clinic. Secured Managed Medicaid contracts for reimbursement. - Implemented $990,000 grant to implement child, adolescent, and adult behavioral health- Attracted $270,00 grant from Missouri Foundation for Health to double dental capacity- Maintained patient satisfaction rates in excellence (90th percentile) range and coworker satisfaction rates at 87%+ Started Regional Community Health Planning Council

Greater New Orleans Area

Recruited by Mercy Corporate leadership and loaned for 8 months to subsidiary Mercy Family Center to lead a turn-around of the behavioral health clinic system serving Greater New Orleans. An established behavioral health system, MFC emerged as the mental health safety net for children and families post-Katrina. + Performed due diligence to isolate systemic issues and financial challenges.+ Instituted restructure of medical delivery system, services, productivity and operations + Shaped culture to align with mission, core values, and Mercy identity. + Renovated HR, operations, finance, systems through personnel changes and utilization of Mercy resources + Within 8 months, turned negative run rate of ($125K) to $70K bottom line+ Recruited FTE CEO, structured ongoing MFC Management Team, and instituted integration with Mercy Health System processes and functions.

Springfield, Ohio

Division of Catholic Health Partners, CMHP was a merger of a Catholic hospital, two community hospitals, 35 outpatient facilities and 4 long term care facilities into a $425M operation. Responsible for a $2.05M budget and 40-member team, to deliver mission integration, pastoral care, spiritual care; 6 outpatient clinics; community benefit and outreach: and foundation.+ Re-organized mission integration, pastoral care, ethics, community benefit, community outreach programs, board, leadership, and managers formation programs+ Operated 6 community outreach clinics serving 21,000 poor and marginalized. New tactics improved effectiveness, showing 23% gain in margin and 5.3 ROI+ Initiated Foundation planning for $10M capital campaign for new hospital+ Upgraded community benefit reporting and programs resulting in overall community benefit of 8.42%

Kansas City Missouri Metro Area

Recruited to develop State and Federal applications for PACE HMO (a social model Health Maintenance Organization for Frail Elderly) including startup operational plan. The plan included capital funding, budgeting, staffing, transportation, health and social services, and day care center. Organized startup operations, interorganizational service arrangements, financing, legislative and regulatory affairs.

Kansas City, Missouri Area

Seton, an affiliate of Ascension Health, was a 50-year-old institution in inner Kansas City, serving 18,000 poor children and adults through an alternative high school, dental and medical clinics, senior and adult day care, child care, pantry, thrift store, legal clinic, and social services. Operations consisted of $3.2M budget, 7 programs, 7 direct reports, 30 coworkers, 70 volunteers.+ Develop and implement mission integration programs for Seton Center.+ Instigated operational turnaround from $67K loss to $91K profit in 9 months through cost reductions, increased productivity, accountability, improvements in accounts payable, and new revenue generation+ Organized growth in services to the poor by growing Dental Clinic 34% and Alternative High School by 27%+ Acted as interim principal of Seton Alternative High School.

St Louis Mo

MA in Systematic Theology MA Systematic Theology Focused on application of mission, ethics, social justice in healthcare management + Summer Mission Internship (2002) with Mercy Health System based in Des Moines, Iowa. Sponsored by Catholic Health Initiatives.

Southern California

Previous Experience: PRESIDENT | COO – Americair, $100 M National Franchisor of home oxygen care, Costa Mesa, CA PRESIDENT | CEO – Intervalley Health Plan, $120 M non-profit HMO, Pomona, CA VICE PRESIDENT- Domestic Joint Ventures – FHP HMO International Consulting Group| FHP HMO -$3.5 B publicly traded HMO, Costa Mesa, CAPARTNER|Alpha Partners, Turnaround Partnership portfolio of regional hospital system/national SNF chain, Newport Beach, CA VICE PRESIDENT OPERATIONS - PacifiCare Behavioral Health in 32 states |PacifiCare HMO- $6B publicly traded HMO, Fountain Valley, CA

Master’S Degree, Systematic Theology

Executive Mba Program For Owner/Presidents Of Entrepreneurial Companies

Legal Studies

Bachelor’S Degree, Premed And Philosophy