Mark Coyle

Mark Coyle Email and Phone Number

Leadership | Payments | Delivery | Transformation @ NAB
melbourne, victoria, australia
Mark Coyle's Location
Australia, Australia
About Mark Coyle

I am a successful and well-regarded delivery professional with more than twenty years financial services industry experience and comprehensive payments, systems, and operations knowledge. I have excellent relationship building skills with internal and external clients at all levels of organisation. I have led teams in projects across multiple areas of Payments, from MicroSME to institutional, in-store to e-commerce, originations, digital servicing, and compliance and regulation. I have partnered with FinTechs to deliver market leading customer experiences and possess in-depth knowledge of integration points across all levels of payments value chain. I am an approachable and empowering leader who builds cohesive teams on a foundation of psychological trust, inclusion, and collaboration. I am action-oriented in the workplace, displaying initiative and leading by example. I am committed to professional and personal growth and enjoy learning. Fundamentally, I am a values driven professional who enjoys bringing people together, exploring how we can flourish in the workplace and beyond.

Mark Coyle's Current Company Details
NAB

Nab

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Leadership | Payments | Delivery | Transformation
melbourne, victoria, australia
Website:
nab.com.au
Employees:
28659
Mark Coyle Work Experience Details
  • Nab
    Head Of Product Ownership
    Nab Mar 2024 - Present
    Australia
  • Nab
    Product Owner
    Nab Sep 2023 - Mar 2024
    Australia
  • Pollinate
    Head Of Delivery - Asia Pacific
    Pollinate Oct 2021 - Sep 2023
    Sydney, New South Wales, Australia
  • Westpac Group
    Portfolio Director
    Westpac Group Jul 2016 - Oct 2021
    Led Merchant Payments Delivery area.
  • Westpac Group
    Project Director
    Westpac Group Jul 2014 - Jul 2016
    Sydney, Australia
    Ran merchant acquiring delivery program of twenty plus initiatives.
  • Westpac Group
    Lead Business Analyst
    Westpac Group May 2012 - Jul 2014
    Sydney
    Lead business analyst for merchant acquiring project team. Built up the team from three to over twenty in two years.
  • Westpac Group
    Senior Business Analyst (Contractor)
    Westpac Group Aug 2010 - Feb 2012
    Sydney
    Successful implementation of unified banker desktop. Compiled business requirements and worked closely with technical partners, Infosys, to develop customized solutions for customer service centres in five states throughout Australia.Lead BA for the phase which introduced the concept of a role based solution. Responsible for planning, engaging business for resource, updating key stakeholders, testing, training material and implementation of this phase. Defined end to end test cases for execution by BAs and Bankers in order to attain business sign-off that the system was fit for purpose.On site implementation manager in South Australia for final phase, providing updates and support for leaders and Bankers.
  • Suncorp
    Business Analyst (Contractor)
    Suncorp Nov 2008 - Aug 2010
    Sydney
    Finance BA responsible for gathering and documenting business requirements along with designing financially robust system and process solutions to meet said requirements by working closely with development, integration and finance teams. Agile methodology was used for this data migration and system implementation. Ensured payments and recoveries on guidewire system flowed correctly to the general ledger.
  • Bank Of New York Mellon
    Project Manager
    Bank Of New York Mellon Jun 2005 - Nov 2008
    Worked on numerous projects including the migration of the Standard Life Investments retail funds admin dept from SLI to BNYM. Was key implementation manager for clients (leading investment houses) looking to launch new products or funds. Acted as business analyst while performing gap analysis for merger between Bank of New York and Mellon.
  • Standard Life Investments
    Operational Support
    Standard Life Investments Feb 2002 - Jun 2005
    Originally dealing, settlement and cash management. Progressed to box management then to user acceptance testing and project work. Heavily involved with fund launches and manager of manager and fund supermarket platform launches.

Mark Coyle Education Details

Frequently Asked Questions about Mark Coyle

What company does Mark Coyle work for?

Mark Coyle works for Nab

What is Mark Coyle's role at the current company?

Mark Coyle's current role is Leadership | Payments | Delivery | Transformation.

What schools did Mark Coyle attend?

Mark Coyle attended University Of St. Andrews, University Of St. Andrews, Stewarts Melville College.

Who are Mark Coyle's colleagues?

Mark Coyle's colleagues are Melanie Raymond, Joe Z., Lachlan Irvine, Yashaswi Chaubey, Hilde Marais, Santosh Lade, Glenn Miranda.

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