Mark Crawford Email & Phone Number

Kansas City, Mo, Us

Belton, Missouri, United States

Employee RelationsServe as the first point of contact for employee requests and questions regarding HR and Payroll.Administer company policies and follow up on compliance.Assists in employee relations investigationsEscalate employee relations matters to Senior HRBP and HR Director as necessary.Conduct all HR internal auditsOrganize and maintain employee, I-9, and other file systems.Maintain various HR monthly reportsRecruitmentConduct new hire orientation and submits new hire paperwork and coordinate system activationsRecruit, interview, and facilitate the hiring of qualified job applicants for open positions, agency engagement and candidate communications.Monitor agency performance to ensure the fulfillment of temporary daily open positionsAdminister exit process and complete termination paperwork and system deactivationsCompensation, Benefits, and RecognitionManage performance review and merit process.Supports implementation of pay structure changes.Work with HRIS team and payroll to reconcile pay errors and time clock issues.Oversee and conducts monthly reward and recognition programs.Coordinate employee benefits including enrollments, terminations and changesEmployee EngagementFacilitates open, two-way, timely communication and collaboration, supporting understanding between all levels of employees.Coordinate the company Engagement survey program and performance improvement programs.Maintain a high level of visibility and approachability for all employeesSafetyMonitor compliance of various HR-related issues (OSHA, Federal Postings, etc.); maintains OSHA logPrepare and submit safety and accident reports to Safety Director following safety reporting procedures.Oversee ID badge process and ensure employees wear ID badges.

Kansas City, Missouri, United States

Manage recruiting and onboarding of all new hires. This includes, but is not limited to: sourcing, interviewing, tracking and closing candidates, system onboarding, I-9 administration, new hire training, etc.Maintain a high level of confidentiality, using discretion and sound judgement in all HR transactions.Effectively completes high-level HR administrative work and projects in a timely manner; work may include conducting research, collecting/preparing data, tracking, notifications, and preparing correspondence.Act as a liaison and provide guidance on HR policies, processes, benefits and self-service tools to employees and managers, escalating when necessary.Resolve employee relations issues, including meeting with employees for investigations, disciplinary actions and terminations.Collaborates to create, maintain and distribute job descriptions.Building SOPs.Remotely assist other locations with daily HR functions.Team building and symmetry between human resources and operations.Prepare Employment and Termination LettersMaintain the HR ticketing systemAssist with Insurance Open Enrollment and AdministrationMulti-site HR supportEmployee relations - Investigations, write-ups, terminations.

Kansas City, Missouri, United States

Maintain a good relationship with lenders, appraisers, home inspectors and escrow companies.Prepare necessary paperwork such as closing statements, deeds, contracts, purchase agreements and leases.Compile lists of real estate properties with details regarding their location, square footage and features.Promote sale of properties through open houses, engagement in multiple listing services and advertisements.Establish a network of mortgage lenders, contractors and legal attorneys to whom you can refer clients.Inspect condition of premises and organize for necessary maintenance or inform property owners of maintenance needs.Evaluate clients' financial abilities and research properties within their buying power.Marketing & Advertising

Kansas City, Missouri, United States

Anticipating customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed.Planning for spikes in sales and ensuring the store has the in-stock position to support the demand.Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices.Oversee the daily sales and operations of the Appliances, Kitchen Cabinets/Countertops and Millwork departments.Opening and closing key holder responsibilities.End of night money and store safe responsibilities.Marketing & Advertising for various appliances such as: Samsung, GE, LG, Whirlpool, etc.Training, developing and mentoring customer service associates and specialists.Assist with interviewing and recruiting for department associates.Run daily meetings to discuss daily, weekly, monthly, quarterly and yearly business.Ensure customer satisfaction is exceeded in driving positive survey results.Drive the Credit and Lead programs to generate future revenue for the store.Utilization of Kronos.Scheduling of associates to ensure optimal coverage for customer service is met throughout each of my departments.

Kansas City, Missouri, United States

Deliver to 200+ stops per workday with 100% accuracyCustomer ServiceFollow delivery routes and time schedulesLoading, unloading, preparing, inspecting and operating the delivery vehicleFollow regulations and safety standardsAssist fellow co-workers in completing their route when own route is completeCritical thinking and on the spot problem solvingAssist in training new drivers

Kansas City, Missouri, United States

Provide on-call/scheduled support for school systems that need Substitute Teachers (K-12)Continue lesson plans or provide daily activity workAdvise and assist students with current lesson or ongoing assignments

Lenexa, Kansas, United States

Optimization and reduction of recruitment budget by 80% within first month.Conduct labor market surveys to compile information for over 500 locations across the United States, suggesting new pay rates for both union and non-union personnel.Recommended innovative staffing strategies to help reduce turnover, increase workforce and new launch location preparedness.Collaborate with department managers to assess their staffing needs and timeline for fulfillment.Generate recruiting activity and performance reports for team to determine the department's compliance with departmental and organizational KPIs.Place all job advertisements and manage relationships with ad sources and vendors. (Indeed, Monster, CareerBuilder, ZipRecruiter, LinkedIn, Newspapers, Craigslist and Career Fairs)Maintain budget and provide financial reporting for all expenditures within the Talent Acquisition Department.Perform new-hire orientation/onboarding for corporate employees; along with facilitating and conducting new hire training classes.Assist in administering company Paid Time-Off Policy, including generating reports and ensuring the accuracy of paid time off accruals.Train and develop new employees, including managers in the functions of the HR recruiting processes for their departments.Manage retention activities; to include: manage turnover data as well as manage the retention strategy with members of upper management.Kronos experience: pay status updates, I.D. verification, payroll deductionsLabor Relations: union dues calculations, making grievance files and labeling, updating monthly union dues deductionsUnion back pay and wage adjustments

Overland Park, Kansas, United States

Develop, maintain, & expand employer partnerships, leading to unprecedented employer support & involvement in all aspects of campus life.Assist graduates through recruiting in gaining employment in their fields: Non-clinical healthcare, Clinical healthcare, Business, Accounting, Personal training and fitness, and Information Technology programs.Counsel students/graduates on career placement, workplace etiquette, and the importance of networking.Work as a responsive and innovative member of the leadership team.Coordinate and execute all Program Advisory Committee meetings.Manage the internship program for all required programs; while developing and maintaining relationships with community businesses and leaders to ensure future graduate internship placements.Instructor of Political Science/History/Critical Thinking.Learning Management Systems: Canvas/CampusVue/WebCT.Proctoring quizzes and assignment grading.Data Entry/Curriculum Development.Online and ground delivery methodologies.Student retention responsibilities.Curriculum development implementation.Tutoring/Mentoring.

Kaneohe, Hawaii, United States

Active); February 2010 - September 2010 (Reserves)Created and conducted training program for Marines and Navy Service MembersCreated weekly training blocks/Curriculum developmentFull cycle recruiting, background checksData entry into service members training jacketsSupervised/Managed 30+ Service MembersOrdered supplies/Inventory/PartsLearning management systemHonorable Discharge at Sergeant Rank

Master'S Degree, Education

Activities and Societies: Magna Cum Laude. International Gold Key Society

Bachelor'S Degree, History Teacher Education

Bachelor'S Degree, Education

Master'S Degree, Human Resources Management And Services