Mark Crewe Email & Phone Number

United Kingdom

Gloucestershire, England, United Kingdom

Stonehouse

South West

United Kingdom

Managing Security across the South West and support sites in the midlands and London areas. Over seeing 2 large contracts with multiple sites both have high volume 24 hour sites for a well-known national company expecting a high standard, high quality and highly accurate service, this is important as Security also deal with incoming and outgoing products, therefore an error could cause a financial loss to the client.I also supply support for the cleaning and catering side of the business where required. I have several managers and supervisors as well as approximately 40 staff directly reporting to me.I deal with, HR related issues and day to day queries. I also reorganise staffing and rotas and utilising a cover team. I am responsible for managing all company and client policies and procedures and ensuring they are enforced and ensure a service is provided that is above the expectation of the client while acting on any issues and requests immediately. I deal with client contact on several of the sites ensuring all requests are actioned, as accurately, timely and cost effectively as possible. Arranging adjustments to staffing levels when addition work is required, providing staff at short notice to cover extra duties such as drug and alcohol tests, traffic control and extra sites. I am responsible for the budget and wages, ordering staff uniform, arranging license renewals and staff training.I represent the company at the meetings with the client managers and directors.

South West, United Kingdom

I currently manage Security across the South West and support sites in the midlands and London areas. Over seeing 2 large contracts with multiple sites both have high volume 24 hour sites for a well-known national company expecting a high standard, high quality and highly accurate service, this is important as Security also deal with incoming and outgoing products, therefore an error could cause a financial loss to the client.I also supply support for the cleaning and catering side of the business where required. I have several managers and supervisors as well as approximately 40 staff directly reporting to me.I deal with, HR related issues and day to day queries. I also reorganise staffing and rotas and utilising a cover team. I am responsible for managing all company and client policies and procedures and ensuring they are enforced and ensure a service is provided that is above the expectation of the client while acting on any issues and requests immediately. I deal with client contact on several of the sites ensuring all requests are actioned, as accurately, timely and cost effectively as possible. Arranging adjustments to staffing levels when addition work is required, providing staff at short notice to cover extra duties such as drug and alcohol tests, traffic control and extra sites. I am responsible for the budget and wages, ordering staff uniform, arranging license renewals and staff training.I represent the company at the meetings with the client managers and directors.

Stonehouse

responsibilities including creating shift rotas ensuring all shifts and duties are covered. Organising and inputting data into Microsoft excel and various databases, signing in and out visitors, acting as a reception taking incoming and making outgoing calls and emails maintaining contact with outside suppliers and customers and managers onsite.Maintaining detailed records of all communications made all vehicles and products both on and off site both handwritten in log book and inputted onto computers.Attending meetings weekly and monthly for various areas of the business, including health and safety, site improvement meeting, meetings with staff, senior managers and the client often with product supplier.

Gloucester, United Kingdom

Working mainly evenings and nights I am responsible for replenishing the store, mainly grocery, beers, wines and spirits, frozen, produce and fresh goods. Supporting the night manger prepare before other staff arrive helping maintain standards during shift and clearing the shop floor and helping to ensure high standards prior to store opening. Sometimes helping on aisles or departments behind time, or understaffed due to holidays and sickness.I am the on duty first aider, electric truck operator and bailer operator.Other duties include helping dealing with customer queries and complaints and taking them to the correct person if I am unable to help. Attending daily briefings, completing stock counts to reduce stock overs and amending quantities, forwarding information when new shelf labels are required.

Gloucestershire

Grocery/Night Manager (Cash/back office support) for Midcounties CooperativeManaged from approximately 35-40 staff directly sometimes, whilst responsible for covering other stores, acted as cover for assistant managers/ store manager responsible for up to 90 staff.My day to day responsibilities included being a licensee, key holding, alarm setting and running the store in the absence of the store manager. Counting and banking takings then inputting data of cheques, cash and card payments into the internal system to create trial balances ensuring the checkouts office and safes all balanced then reopen checkouts with a predetermined float.Running the front of store ensuring the customer service manager/team leader had adequate staffing and resources.Dealing with supply issues and generating orders by maintaining the inventory and replenishment system. Running store wages on a Sunday, working out budgets and variances. Interviewing staff and dealing with and customer queries, complains and bulk orders.Completing inventory and replenishment counts, completing stock orders, changing substitutions, remerchandising aisles and ensuring high store standards at all times in all areas including fresh, produce and front of store.Attending and sometimes holding weekly management meetings and briefings

Level; 3 Food Hygiene

Iosh, Pass

Coshh, Pass

Control of Substances Hazardous to Health

Emergency First Aid At Work, First Aid, Pass

First Aid at Work

Aat Level 2, Accounting And Finance

AAT

Aat Level 1, Accounting And Finance, Pass

AAT

Security Sia, Security And Loss Prevention Services, Pass

Static Guarding

Gcse Business Studies, Business/Commerce, General, B

Biiab Personal License, Alcohol Sales, Pass

Personal License

Nvq Level 2 Leadership And Management, Retailing And Retail Operations, Pass

NVQ Level 2 Leadership and Management

As Business Studies, Business/Commerce, General, B

Gcse Maths, Mathematics, A

Gcse English, English Language And Literature/Letters, A