Mark Freeman Pmp, Csm Email & Phone Number

Fort Lauderdale, Fl, Us

Boca Raton, Florida, United States

Responsible for leading a variety of projects for SBA's domestic and international operations consisting of multiple systems and diverse geographic regions through all aspects of a project life cycle by managing all resource relationships including business, technology and outside vendors using a collaborative approach. Responsible for developing, implementing, and enforcing consistent processes for the creation, communication, and storage of all project artifacts including charter, requirements, agendas, process/workflow mapping diagrams, use cases, and wireframes. • Responsible for acquisition, onboarding, supervision, coaching, career development, & conflict resolution of Business Analysts and Quality Assurance Specialist. Successfully navigated the hiring process within the first ninety-days of employment by hiring one resource and extending an offer to a second. • Successfully introduced Agile methodologies to the business and technology teams.• Lead by example the ability to be a working manager by managing resources and projects simultaneously.

Miami/Fort Lauderdale Area

Responsible the successful delivery of all phases of medium to large projects from initiation to closing using Predictive (Waterfall), Iterative (Hybrid), or Adaptive (Agile) approaches in alignment with SDLC and Agile approved practices. Projects ranged from one to four million dollars and five to fifteen team members including: Developers, QA Specialist, Analysts, and Business Sponsor, Product Owner, and SMEs.

Doral, Florida, United States

See Ryder for details

Orlando, Florida Area

Responsible for large scale projects focused on retiring and implementing legacy systems. Responsible for oversight and analysis of business process improvement opportunities and the design and implementation of solutions in support of those analytics. Software included Microsoft Dynamics GP, a proprietary comprehensive time-share system (SPI) that included addressing requirements for managing loan set up and servicing, contact management, and sales. Developed and introduced a formal Project Management Office (PMO) and implemented SDLC disciplines.

Plantation, Florida, United States

• Project and Program Manager (2000-2009)• Assistant Vice President/Manager (1996-2000)• Performance Analyst (1994-1996)During my 14 year tenure at Franklin Templeton, I worked my way up from an entry level Performance Analyst responsible for analyzing investment performance and quantitative financial statistics for mutual funds, bonds, separate accounts and benchmarks, to serving as Manager to an eleven person department responsible for ensuring departmental goals were met, employees were mentored and performance reviews, goals and training objectives were established and met. In 2000, because of my extensive knowledge in the area of investment performance, I was asked to take on the role of Project/Program Manager where I led several multi-million dollar top-ten strategic initiatives to fruition including the complete analysis, design and implementation of a new Investment Performance system as well as equipping the supporting business units and Portfolio Managers in particular with accompanying improved business workflow and accessibility. I had a proven reputation of being flexible in my solutions and bringing large scale multi-million dollar projects in on time and under budget.Stand out accomplishments overall included detailed analysis work, technology based solutions requiring data warehousing elements in particular, negotiation and implementation of vendor-based products, mentoring globally based diverse project teams comprised of technology, business and vendor resources, managing human resources as humans, and mentoring to personal development goals of my individual team members. During my tenure, I was credited with the successful completion of several customer service focused projects centered on ease of use and improved user experience and self-service.

Master In Busines Administration

Bachelor Of Science (B.S.), Finance

18 Hours, Computer Programming And Analysis