I am passionate about exceptional customer service. When I first started in this industry in 1992 with Thomas Cook Foreign Exchange our mission was "Exceptional Service From Exceptional People." One of the values, that still hangs in my office: "Display honesty and trust in all of our relations with customers, colleagues, business partners, shareholders and strive to deliver outstanding service to them at all times." My goal is to approach situations from the customers point of view. Many think customer service is just when you are speaking directly to a customer. It is so much more than that and must be embraced by the entire organization.
Listed skills include Payments, Banking, Fx Options, Financial Institutions, and 18 others.