Mark Martin Email & Phone Number

Spanaway, WA, US

Herndon, VA, US

• Provided System Administration for over 600 members at 75th Ranger Regiment to include classified systems
• Utilized SCCM to perform Windows 11 imaging for desktop and laptop systems.
• Provisioned and maintained user and computer accounts in Active Directory.
• Orchestrated compliant data transfers from non-secured electronic devices to classified systems.
• Conducted troubleshooting and hardware repairs for client systems and network printers.
• Produced visual training tools for operational procedure in mapping printer server.

Ashburn, VA, US

• Supplies system and network administration for VDI servers, classified networks, and software to ensure online support.
• Provides user training and troubleshooting for interface systems upgraded and replaced during network overhaul, enabling operations of 120 secure workstations for Western Air Defense Sector.
• Processes creation and administration of organizational boxes, distribution lists, and supports major storage migration from end-of-life server while resolving permission conflicts and infrastructure challenges.
• Troubleshoots and resolves server issues for newly implemented VDI servers in compliance with North American Aerospace Defense Command security procedures and operations.

Ashburn, VA, US

• Provided administration for systems, servers, workstations, peripherals, and software to ensure online support.
• Implemented software patches and security fixes for systems servicing over 200 Air National Guard members to enable secure Western Air Defense Sector capabilities against foreign threats.
• Assigned and maintained user accounts, managed user privileges, performed routine maintenance for clients and backup servers for North American Aerospace Defense Command functions.
• Prepared secure administrative systems and tools for complete network overhaul, leveraging familiarity with Air Force Systems to equip users with virtual machine interfacing for 24/7 operations.

Redmond, Washington, US

• Completed administration training course with focus on Azure, Windows Server and PowerShell.
• Simulated creation of redundant storage system for client by provisioning failover cluster with operational tests and Windows Server, ensuring high availability levels for cloud resources
• Administered client workstations and user base, employing PowerShell and graphical interfaces to provide authorization solutions for potential global corporation Adatum.com.
• Created DNS and DHCP servers with redundancy using Active Directory services to provide address name resolution and dynamic IP reservation and prevent packet loss.

Randolph AFB, TX, US

• Responsible in leading satellite communication, infrastructure, customer service, development, training, and network administration support for 370 employees.
• Supported $812M Gwangju Air Base wartime contingency mission through accomplishing quarterly exercises to ensure network service for 370 members.
• Established workstation sustainment by producing secure boot image tools resulting in 300% speed increase for 45 computer systems via solid state drive upgrades.
• Conducted upgrade of facilities with fiber-optic to ethernet media converters, building the foundation for the first Anti-terrorism/counter-drone network infrastructure in Gwangju.

Randolph AFB, TX, US

• Headed work center of 50 members for Ground Station Systems and services at Buckley Space Force Base
• Unified leaders, supervisors, and technicians on 9 fixed antenna systems by coordinating with over 20 third-party agencies, bringing together space systems to produce global missile warning stream
• Implemented recovery of cryptographic data for satellite network reconfiguration utilizing critical thinking to design override control and fulfill nuclear strategic defense requirements with minimal downtime
• Managed cyber security and operational support system for Modern Enterprise Terminal through leadership, teamwork, and preventive maintenance, securing $34.7B Space Force intelligence network

Randolph AFB, TX, US

• Directed 4 logistics offices, 12 members to provide 2d Infantry Division with Close Air Support
• Orchestrated system installations for $5.5M vehicle fleet using effective communication and upgrade packages from depot program to create IP-based intelligence feed for forward fire teams
• Acquired over $600K of contract purchases utilizing government acquisition procedures, enabling Joint Tactical Air Controllers with the ability to train and operate for mission requirements
• Controlled armory facility for accountability of 180 items to equip 75 members with defense systems, fortifying security of detached personnel during remote operations

Bachelor'S Degree, Cloud Computing

Associate'S Degree, Electronic Systems