A professional, qualified audio visual technician with over 15 years experience of providing advice, guidance and practical hands on support services to a variety of customers, clients and students in the events, conference hospitality and media industries.An excellent team player with strong interpersonal skills, a commitment to professionalism and a passion for technology and digital service delivery. I have experience of working with a wide range of audiences, customers and colleagues including; academic staff and students, executives and management teams within corporate events. I believe that exceptional customer care is fundamental to any service delivery role and I am able to demonstrate sound customer service orientation treating all stakeholders, colleagues and clients equally, embracing diversity and striving to deliver a high quality service to meet if not, exceed requirements.