Mark Daniel Email & Phone Number

Cleveland, Oh, Us

Cleveland, Oh, Us

Cleveland, Ohio, United States

• Achieve growth and hit sales targets by successfully managing the team.• Setting individual sales targets with the team.• Tracking sales goals and reporting results as necessary.• Overseeing the activities and performance of the sales team.• The ongoing training of salespeople.• Ensure that reps use sales technologies, such as a CRM, correctly.• Plan and preside over daily sales team meetings.• Ensuring that the sales department can adequately work cross functionally with other departments.• Developing sales team through motivation, counseling, and product knowledge education.• Resolve escalated customer issues and customer complaints regarding sales and service.• Creating schedules.• Recruit, select, onboard, and train new sales reps.• Counsel and support underperforming sales representatives.• Set a good example for the team. Work according to company culture and values, prioritize ruthlessly, use good communication, and deliver results effectively.

Cleveland, Ohio, United States

Cleveland, Ohio, United States

Cleveland, Ohio, United States

Cleveland, Ohio, United States

Cleveland, Ohio, United States

• Managing 75+ accounts at any given time while:- Meeting and exceeding all customer service goals set forth.• Streamlining communication between engineers and clients.• Sales of and setup of cloud based storage options.• Initializing and setting up new client accounts.• Providing basic IT support on such issues as:- OS issues.- FDV Proprietary software issues.- Assisting in lost or changing client password, security, and log-in credentials.- FTP and file transfer issues.- Re-installation of recovered data and programs onto home user systems.- Remote viewing and support.• Provide after-hours support as required.

Cleveland/Akron, Ohio Area

•Client servicing and acquisition.•Cultivating and maintaining key business relationships.•Seeking out the purchasing and decision makers and developing working relationships with them.•Serve as the direct link between the advertising agency and our existing clients. •Managing all day-to-day affairs and ensuring customer satisfaction.•Designing and delivering presentations highlighting the services we offer and provide.•Negotiating contract terms with clients and closing sales.•Offer technical and or sales training where appropriate, and needed,

Education record

Bachelor Of Business Administration (B.B.A.), Business, Management, Marketing, And Related Support Services