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Mark Danielson is listed as COO of Leedan Consulting - No nonsense, data-driven results at Leedan Consulting LLC, based in Las Vegas, Nevada, United States. AeroLeads shows a matched LinkedIn profile for Mark Danielson.
Mark Danielson previously worked as Chief Operating Officer at Leedan Consulting Llc and Senior Vice President at Modivcare.
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Seasoned operations executive with more than 25 years of progressive leadership experience spanning the technology, retail, healthcare, insurance and telecommunications sectors. Strategic planner and executor with a track record of leading international teams and company-wide initiatives in order to increase market share and sustain long-term growth. Client-centered leader who thrives in fast-paced environments that promote collaboration and innovation.
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COO for no nonsense, data-driven solutions that deliver sustainable results fast in the areas of strategy planning & execution, transformation, M&A integration, accelerating customer value, outsourcing, labor management, process improvement, design thinking, and change management.
Florham Park, New Jersey, US
Lead 13 international support centers spanning 5 continents and generating $350M in annual revenue, and full P&L accountability. Direct client relationships, customer satisfaction and complex human resources, inclusive of leading 11 direct reports and 11,300 indirect reports across 5 continents. Own organization-wide projects to improve customer.
Norwalk, Connecticut, US
Directed 20 international support centers spanning North America, South America, Europe and Asia, generating up to $180M in annual revenue.Lead projects and processes to improve customer satisfaction for a leading technology company.
Norwalk, Connecticut, US
Lead operations, facilities management and client relations for 500-agent support center with top tier enterprise CSAT performance.
Nashville, Tennessee, US
Managed operations for call center staffing 400 customer service representatives. Led human resources efforts for all staff, inclusive of hiring, training and performance evaluation, with a strong focus on providing top customer service.
US
Successfully opened new site in Albuquerque, NM. Subsequently managed multiple retail, and technology accounts and sites spanning Utah, North Carolina and New Mexico. Managed complex relationships with medical and technology clients.Oversaw organization-wide performance efforts to drive customer service and improve customer satisfaction. Using a.
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Mark Danielson works for Leedan Consulting LLC.
Mark Danielson is listed as COO of Leedan Consulting - No nonsense, data-driven results at Leedan Consulting LLC.
Mark Danielson is based in Las Vegas, Nevada, United States while working with Leedan Consulting LLC.
Mark Danielson has worked for Leedan Consulting Llc, Modivcare, Vxi Global Solutions, Llc, Conduent, and Xerox.
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