Mark Da Silva Email & Phone Number

Ridgefield, Wa, Us

United States, Us

Healthcare Business and IT PM responsible for monitoring the operations of Provider Enrollment, Provider Services and Contact Centers for NJ on behalf of Business Process Services. Created and maintained project plan encompassing corrective action plan and operations and integrated systems updates, process improvement projects, system improvement projects as well as tracking defects and providing business analysis support for reporting, validations. Work with other project teams in ensuring operational tasks were completed. For Gainwell Maine,Technical Services PM for implementing DB Refresh, Disaster Recovery and Business Continuity projects and manage CMS reporting data transformation project.

Entrepreneurial consulting firm offering a range of services including but not limited to business/technology, security enablement, web presence UI/UX, user experience support, infrastructure transformation, application/data management enablement, VOIP implementation and support, PC Training, Networking support, telecommunications, hardware builds and installs and software installation.

Lancaster, Pennnsylvania, Us

As the Chartwell Staffing IT Manager, an interesting position to say the least you are never bored. The Chartwell Staffing Information Technology manager performs the following functions; Network Management and Administration, Telecommunications Management and Administration, Vendor Manager, Help Desk Support Manager, Microsoft Office 365 Administrator, IT Financials - Cost Analysis, Remediation and Approvals, Hardware and Software Management including buildout, install, troubleshoot any Microsoft Windows related issues.

Lawrenceville, Georgia , Us

As Manager of IT Applications, I was responsible for the Operations of the integrated web application for WebPortal. I was responsible for cultivating a positive work atmosphere managing and approving all changes, inclusive of streamlining web portal processes and flows. I perform meticulous system analyses and monitor the implementation of changes for a multitude of risk tolerances as well as build and maintain enterprise portals to increase overall usage. I collaborated directly alongside the Senior Executive Team to modernize day-to-day operations and further develop heightened levels of IT services, disseminating the corporate vision across the continuum of care. I facilitated company-wide screening, interviewing, hiring, and competency initiatives, driving the transition of newly-on boarded employees and refining education and training methods to develop and clarify core competencies.

Lawrenceville, Georgia , Us

As Manager of Stakeholder (Customer) Experience, I was Sr. Project Manager and SME responsible for cultivating a positive work atmosphere while designing, building and managing the design of the integrated WebPortal inclusive of streamlining processes and flows. I perform meticulous system analyses, reviewed and validated all requirements documents, tracked all issues while monitoring and validating the projects. Business perspective reviewer for a multitude of risk tolerances as well as build and maintain enterprise portals to increase overall usage and maintain annual HIPAA, CMS and contractual requirments. Collaborated with Senior Executive Team to modernize day-to-day operations and further develop heightened levels of business services, disseminating the corporate vision across the continuum of care. Facilitated company-wide project screening, interviewing, hiring, and competency initiatives, driving the transition of newly-on boarded employees, mentored and refining education and training methods to develop and clarify core competencies of the integrated systems for all providers and members.

Lawrenceville, Georgia , Us

Working in Business Systems Integration Department to write and review requirements for systems integrated to the healthcare portal. Manager projects, project release, user acceptance testing both pre and post implementation. Work with providers and various departments to meet compliance for CMS, HIPAA, 5010.

Oakland, California, Us

In this role, I guided a team of 20+ cross functional project managers in supporting Release Management, demonstrating all 6,000+ annual ambulatory and in basket changes while encompassing an EMR mindset. Additionally, I analyzed pending application upgrades and vetted a multitude of departments for needs assessments, advancing management build support for ambulatory master files and category lists associated with clinical documentation, print groups, health maintenance, and smart tools. Furthermore, I had the chance to assist in the deployment of the EpicCare Ambulatory application throughout multiple outpatient clinics. Finally, I consistently inspired team members to provide unmatched customer service in a fast-paced, high-energy environment by communicating with management to structure and achieve goals and objectives.

Murray, Ut, Us

In this role, I guided a team of 20+ cross functional project managers, analysts, field engineers in supporting integration into multiple environments for hospitals and clinics. As a Sr. Project Manager, I was responsible for national implementations across all states, including corporate office implementation for more than 500 personnel. Additionally, while working remotely, I utilized skills as System Administrator, Network Administrator, Telecommunications Administrator, Field Engineering and Systems Integration to perform analysis and plan implementations of advance network connectivity to the corporate infrastructure.